{"title":"Construction of sentimental knowledge graph of Chinese government policy comments","authors":"Zhiyi Li, Y. Dai, Xiaolin Li","doi":"10.1080/14778238.2021.1971056","DOIUrl":null,"url":null,"abstract":"ABSTRACT Social Media Networks have developed into an important channel and platform for the collection and dissemination of policy information. Various policy comments on them have fully demonstrated the basic characteristics of big data. This paper introduces knowledge graphs into the sentiment analysis, analyses and sorts out the policy comments of China's mainstream social media platforms from 2016 to 2019, build a sentiment analysis dictionary, and then use the policy comments evaluation system to form sentiment knowledge graphs of policy comments that includes seven sentiments and five themes. The process of the sentiment knowledge graph constructed in this paper helps to more accurately understand the changes of online public opinion, and provides a theoretical basis for local governments to adjust the implementation of various policies. Apart from being the prototype of the automated sentiment knowledge graph system for policy comments, it can also be applied to other related hot topics.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"73 - 90"},"PeriodicalIF":3.2000,"publicationDate":"2021-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"5","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Knowledge Management Research & Practice","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/14778238.2021.1971056","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 5
Abstract
ABSTRACT Social Media Networks have developed into an important channel and platform for the collection and dissemination of policy information. Various policy comments on them have fully demonstrated the basic characteristics of big data. This paper introduces knowledge graphs into the sentiment analysis, analyses and sorts out the policy comments of China's mainstream social media platforms from 2016 to 2019, build a sentiment analysis dictionary, and then use the policy comments evaluation system to form sentiment knowledge graphs of policy comments that includes seven sentiments and five themes. The process of the sentiment knowledge graph constructed in this paper helps to more accurately understand the changes of online public opinion, and provides a theoretical basis for local governments to adjust the implementation of various policies. Apart from being the prototype of the automated sentiment knowledge graph system for policy comments, it can also be applied to other related hot topics.
期刊介绍:
Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.