Challenges of justification of investment in organizational knowledge management

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2021-11-21 DOI:10.1080/14778238.2021.1999184

Maayan Nakash, D. Bouhnik

引用次数: 6

Abstract

ABSTRACT This paper aims to explore the interrelation between the difficulty in justifying to executives the resources necessary for knowledge management (KM) in itiativesand the challenges in understanding the value of optimal KM. From in-depth personal interviews and group interviews with 41KM professionals, we reveal eight significant challenges that may explain the difficulty of understanding the true value of KM for knowledge-intensive organisations. We reveal that these challenges have a significant effect on the perceptions of the profitability of budget investments in tools and practices aimed at improving knowledge flow in organisations. Given that the present study is the antithesis of previous research, we suggest that future researchers deepen the research of the positions of senior executives regarding KM. This research is unique in its attempt to close the gap in the literature created by the lack of scientific studies on the challenges at the heart of the discipline.

查看原文本刊更多论文

组织知识管理投资合理性的挑战

摘要本文旨在探讨向高管证明知识管理所需资源的难度与理解最优知识管理价值的挑战之间的相互关系，我们揭示了八个重大挑战，这些挑战可以解释知识密集型组织难以理解知识管理的真正价值。我们发现，这些挑战对旨在改善组织中知识流动的工具和实践的预算投资的盈利能力产生了重大影响。鉴于目前的研究与以往的研究相反，我们建议未来的研究人员深化对高管职位的KM研究。这项研究的独特之处在于，它试图填补文献中因缺乏对学科核心挑战的科学研究而造成的空白。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.