AI as “Another I”: Journey map of working with artificial intelligence from AI-phobia to AI-preparedness

IF 3.1 4区 管理学 Q2 BUSINESS
Junesoo Lee, Jaehyuk Park
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引用次数: 0

Abstract

Artificial intelligence (AI) is becoming an indispensable part of both individual and organizational affairs, in terms of both rhetoric and practices. However, many people who want to (and need to) work with AI may find the advent of this technology overwhelming, as they are not well prepared to do so. This paper aims to address organizational preparedness in the era of AI by introducing two major agendas of AI. Firstly, as a diagnosis of AI-related sentiments that inhibit working with AI, four types of "AI-phobia" are presented: AI-literacy, AI-substitutability, AI-accountability, and AI-implementability. Secondly, the paper outlines methods to address and overcome AI-phobia and effectively work with AI, by presenting a journey map that offers a systematic checklist for AI-related communication and decision-making in organizations.

人工智能是“另一个我”:人工智能从恐惧到准备的历程图
人工智能(AI)正在成为个人和组织事务中不可或缺的一部分,无论是在修辞上还是在实践上。然而,许多想要(并且需要)使用人工智能的人可能会发现这项技术的出现势不可挡,因为他们还没有做好充分的准备。本文旨在通过介绍人工智能的两个主要议程来解决人工智能时代的组织准备问题。首先,作为对抑制与人工智能合作的人工智能相关情绪的诊断,提出了四种类型的“人工智能恐惧症”:人工智能识字、人工智能可替代性、人工智能问责制和人工智能可实施性。其次,本文概述了解决和克服人工智能恐惧症并有效地与人工智能合作的方法,通过展示一个旅程地图,为组织中与人工智能相关的沟通和决策提供了系统的清单。
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来源期刊
CiteScore
4.60
自引率
5.00%
发文量
38
审稿时长
31 days
期刊介绍: Organizational Dynamics domain is primarily organizational behavior and development and secondarily, HRM and strategic management. The objective is to link leading-edge thought and research with management practice. Organizational Dynamics publishes articles that embody both theoretical and practical content, showing how research findings can help deal more effectively with the dynamics of organizational life.
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