Validating and documenting a new knowledge management system philosophy: a case based on the ISO 30401:2018-KMS standard

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-06-22 DOI:10.1080/14778238.2022.2064349

U. Schmitt

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引用次数: 7

Abstract

ABSTRACT The integration of knowledge management (KM) and KM systems (KMS) within the ISO 9001:2015 and 30,401:2018 standards, adds further legitimacy to KMS research, design, and applications. By allowing to prioritise one’s KMS approach of choice, the standards are offering a common language to present an organisation’s KMS comprehensively and consistently for auditing and accreditation but foremost for effectively informing and involving their stakeholders. This article tests these abilities by applying the criteria to an alternative decentralised KM concept and system-under-development. By focussing on personalisation, mobility, generativity, and entropy reduction, the approach differs considerably from conventional KMS wisdom, and is presented as a case to investigate if the ISO 30401:2018 standard’s scope can accommodate the novel affordances. As a first case study of this kind, the adopted process and positive outcomes may assist KMs developers and KM practitioners as well as researchers in realising and assessing their own projects.

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验证和记录新的知识管理体系理念:基于ISO 30401:2018-KMS标准的案例

知识管理(KM)和知识管理系统(KMS)在ISO 9001:2015和30,401:2018标准中的整合，进一步增加了知识管理系统研究、设计和应用的合法性。通过允许优先选择KMS方法，这些标准提供了一种通用语言，以全面和一致地展示组织的KMS，以进行审核和认证，但最重要的是有效地通知和参与其利益相关者。本文通过将标准应用于另一个分散的KM概念和正在开发的系统来测试这些能力。通过关注个性化、移动性、生成性和熵减少，该方法与传统的KMS智慧有很大不同，并作为一个案例提出，以调查ISO 30401:2018标准的范围是否可以适应新的功能。作为此类的第一个案例研究，所采用的过程和积极的结果可以帮助KM开发人员和KM实践者以及研究人员实现和评估他们自己的项目。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.