“Nested Complexity” Framework for Human-Centered AI-Augmented Leadership

Abstract

Persistent complex environmental and socioeconomic challenges, political turbulence, and accelerating technological innovation create an intricate and dynamic environment. Artificial intelligence (AI) offers potential solutions for navigating complexity. However, its deployment introduces its own multifaceted challenges—technological, ethical, and regulatory—all embedded within environmental complexity. Conceptualizing AI implementation as a “nested complexity” recognizes AI as a dynamic phenomenon contributing to the complexity within which organizations operate, thus encouraging organizational leaders to be cognizant of the intricacies, constraints, and evolving nature of AI, and to utilize an adaptive and iterative approach to its implementation.