The Essential Network (TEN): consulting stakeholders and experts to better understand implementation of a blended care mental health support services for Australian health professionals.
Matthew Coleshill, Kelby Fransisca, Xiaoling Du, Melissa Black, Jill M Newby, Samuel Harvey, Helen Christensen, Peter Baldwin
{"title":"The Essential Network (TEN): consulting stakeholders and experts to better understand implementation of a blended care mental health support services for Australian health professionals.","authors":"Matthew Coleshill, Kelby Fransisca, Xiaoling Du, Melissa Black, Jill M Newby, Samuel Harvey, Helen Christensen, Peter Baldwin","doi":"10.1080/00049530.2024.2425614","DOIUrl":null,"url":null,"abstract":"<p><strong>Objective: </strong>The Essential Network (TEN) is a blended care mental health support service for Australian health professionals. We conducted a series of semi-structured interviews with key stakeholders and researchers to understand health professionals' needs, canvas suggested changes to TEN, and examine methods of improving service uptake.</p><p><strong>Method: </strong>Nine semi-structured individual or group interviews were conducted with 10 TEN stakeholders (external stakeholders) and eight interviews were conducted with 18 researchers or related roles with experience implementing or evaluating mental health services for health professionals (internal experts). De-identified transcripts were thematically analysed using an inductive and deductive approach.</p><p><strong>Results: </strong>Participants highlighted the need for confidentiality, with mandatory reporting concerns being a key barrier to health professionals engaging with mental health services. External stakeholders viewed digital services as advantageous due to accessibility and anonymity, although both groups noted that concerns around effectiveness were a barrier to engagement with digital services. Both groups agreed that peer endorsement was key to implementation.</p><p><strong>Conclusions: </strong>Digital services were viewed as promising, but best employed alongside person-to-person options in a blended care format. Services that address the unique workplace culture of healthcare, including stigma and systemic barriers to help-seeking, can create effective and scalable support for health professionals.</p>","PeriodicalId":8871,"journal":{"name":"Australian Journal of Psychology","volume":"76 1","pages":"2425614"},"PeriodicalIF":1.6000,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12218516/pdf/","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Australian Journal of Psychology","FirstCategoryId":"102","ListUrlMain":"https://doi.org/10.1080/00049530.2024.2425614","RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"2024/1/1 0:00:00","PubModel":"eCollection","JCR":"Q1","JCRName":"PSYCHOLOGY, MULTIDISCIPLINARY","Score":null,"Total":0}
引用次数: 0
Abstract
Objective: The Essential Network (TEN) is a blended care mental health support service for Australian health professionals. We conducted a series of semi-structured interviews with key stakeholders and researchers to understand health professionals' needs, canvas suggested changes to TEN, and examine methods of improving service uptake.
Method: Nine semi-structured individual or group interviews were conducted with 10 TEN stakeholders (external stakeholders) and eight interviews were conducted with 18 researchers or related roles with experience implementing or evaluating mental health services for health professionals (internal experts). De-identified transcripts were thematically analysed using an inductive and deductive approach.
Results: Participants highlighted the need for confidentiality, with mandatory reporting concerns being a key barrier to health professionals engaging with mental health services. External stakeholders viewed digital services as advantageous due to accessibility and anonymity, although both groups noted that concerns around effectiveness were a barrier to engagement with digital services. Both groups agreed that peer endorsement was key to implementation.
Conclusions: Digital services were viewed as promising, but best employed alongside person-to-person options in a blended care format. Services that address the unique workplace culture of healthcare, including stigma and systemic barriers to help-seeking, can create effective and scalable support for health professionals.
期刊介绍:
Australian Journal of Psychology is the premier scientific journal of the Australian Psychological Society. It covers the entire spectrum of psychological research and receives articles on all topics within the broad scope of the discipline. The journal publishes high quality peer-reviewed articles with reviewers and associate editors providing detailed assistance to authors to reach publication. The journal publishes reports of experimental and survey studies, including reports of qualitative investigations, on pure and applied topics in the field of psychology. Articles on clinical psychology or on the professional concerns of applied psychology should be submitted to our sister journals, Australian Psychologist or Clinical Psychologist. The journal publishes occasional reviews of specific topics, theoretical pieces and commentaries on methodological issues. There are also solicited book reviews and comments Annual special issues devoted to a single topic, and guest edited by a specialist editor, are published. The journal regards itself as international in vision and will accept submissions from psychologists in all countries.