{"title":"Blockchain-enabled KYC integration for CLV optimization with robust M-Estimation and IRLS method","authors":"Marischa Elveny , Mahyuddin K.M. Nasution , Fanindia Purnamasari , Tengku Siti Meriam Tengku Wook","doi":"10.1016/j.icte.2025.03.006","DOIUrl":null,"url":null,"abstract":"<div><div>This research introduces an innovative approach in implementing Know Your Customer (KYC) on blockchain technology as a means of using data, hybrid robust m-estimation, and the iteratively reweighted less squares (IRLS) method to optimize CLV data. This approach aims to improve the accuracy and reliability of CLV predictions by ensuring the security and reliability of customer data. This tool can help companies manage and increase CLV more effectively, meeting data security and compliance standards. The R-squared validation test results are close to 1, so the model can explain data variations well. RMSE and MSE have small values, so the model has good performance in predicting the target value. With these achievements, this approach contributes to the development of better marketing strategies and business decisions in an increasingly complex and rapidly changing digital environment.</div></div>","PeriodicalId":48526,"journal":{"name":"ICT Express","volume":"11 3","pages":"Pages 402-410"},"PeriodicalIF":4.1000,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"ICT Express","FirstCategoryId":"94","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S2405959525000347","RegionNum":3,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 0
Abstract
This research introduces an innovative approach in implementing Know Your Customer (KYC) on blockchain technology as a means of using data, hybrid robust m-estimation, and the iteratively reweighted less squares (IRLS) method to optimize CLV data. This approach aims to improve the accuracy and reliability of CLV predictions by ensuring the security and reliability of customer data. This tool can help companies manage and increase CLV more effectively, meeting data security and compliance standards. The R-squared validation test results are close to 1, so the model can explain data variations well. RMSE and MSE have small values, so the model has good performance in predicting the target value. With these achievements, this approach contributes to the development of better marketing strategies and business decisions in an increasingly complex and rapidly changing digital environment.
期刊介绍:
The ICT Express journal published by the Korean Institute of Communications and Information Sciences (KICS) is an international, peer-reviewed research publication covering all aspects of information and communication technology. The journal aims to publish research that helps advance the theoretical and practical understanding of ICT convergence, platform technologies, communication networks, and device technologies. The technology advancement in information and communication technology (ICT) sector enables portable devices to be always connected while supporting high data rate, resulting in the recent popularity of smartphones that have a considerable impact in economic and social development.