AI as a Team Member: Redefining Collaboration

IF 0.5 Q4 MANAGEMENT
Vijayanth S. Tummala, Tashieka S. Burris-Melville, Thomas C. Eskridge
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引用次数: 0

Abstract

The proliferation of artificial intelligence (AI) is transforming the nature of teamwork, leading to the emergence of human-agent teams across various domains. From cognitive assistants supporting astronauts to AI-driven automation in autonomous vehicles, AI is increasingly integrated as an active team member rather than a passive tool. The current paper explores the distinctions between human-human, agent-agent, and human-agent teams, providing insights into the roles AI can assume within collaborative environments. We examine established teamwork models, such as Shared Mental Model (SMM) and Co-Active Design, and present a human-AI team framework to understand how AI can effectively enhance joint activity, communication, and decision-making within teams. Additionally, the paper identifies current challenges with integrating AI into human-agent teams, including the lack of adaptive teamwork models and engineering limitations. By addressing these challenges and leveraging structured frameworks, organizations can optimize AI-human collaboration, fostering high-performance teams capable of excelling in complex, dynamic work environments.

作为团队成员的AI:重新定义协作
人工智能(AI)的扩散正在改变团队合作的性质,导致各个领域的人类代理团队的出现。从支持宇航员的认知助手到自动驾驶汽车中的人工智能驱动的自动化,人工智能越来越多地作为一个积极的团队成员而不是被动的工具被整合在一起。本文探讨了人与人、代理-代理和人类-代理团队之间的区别,为人工智能在协作环境中可以扮演的角色提供了见解。我们研究了已建立的团队合作模型,如共享心智模型(SMM)和协同设计,并提出了一个人类-人工智能团队框架,以了解人工智能如何有效地增强团队内的联合活动、沟通和决策。此外,本文还指出了将人工智能集成到人类代理团队中的当前挑战,包括缺乏自适应团队合作模型和工程限制。通过应对这些挑战并利用结构化框架,组织可以优化人工智能与人类的协作,培养能够在复杂、动态的工作环境中表现出色的高性能团队。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
3.60
自引率
6.70%
发文量
33
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