The role of human agency in nurses' hopeful career state

IF 4 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR
Issa Al Balushi, Hyung Joon Yoon, Tatum Risch
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Abstract

This study explores the role of human agency in shaping the hopeful career state (HCS) of nurses in Oman during the COVID‐19 pandemic. Utilizing the enhanced critical incident technique (ECIT) and integrating Albert Bandura's three modes of agency (i.e., personal, proxy, and collective), this study aimed to identify helping and hindering factors affecting Omani nurses' HCS during the pandemic, while uncovering their wishes. Sixteen nurses from Oman's public healthcare sector were interviewed. The top three helping factors were family support (81.3%), support from leaders and senior colleagues (56.3%), and multidisciplinary team collaboration (43.8%). The most frequently reported hindering factors were lack of equipment, supplies, and infrastructure (100%), shortage of nurses (56.3%), and increased workload (50%). The top three wish‐list items included specialized hospitals for infectious diseases (62.5%), training and staff development (43.8%), and more nurses (31.3%). Through force‐field analysis, we delineated the agents and modes of agency at play, offering insights for targeted Human Resource Development (HRD) interventions. This study contributes to the HRD literature by illustrating the dynamic interplay of agency factors in crisis conditions. The findings highlight the need for HRD practitioners to develop multilevel interventions that foster personal, proxy, and collective agency to support healthcare workers' HCS during crises, providing a foundation for future strategies in healthcare and beyond.
人的作用在护士充满希望的职业生涯中的作用
本研究探讨了在 COVID-19 大流行期间,人类代理在塑造阿曼护士充满希望的职业状态(HCS)中所起的作用。本研究利用增强关键事件技术(ECIT)并结合阿尔伯特-班杜拉(Albert Bandura)的三种代理模式(即个人代理、代理和集体代理),旨在确定在大流行期间影响阿曼护士希望职业状态的帮助和阻碍因素,同时揭示他们的愿望。16 名来自阿曼公共医疗部门的护士接受了采访。排在前三位的帮助因素分别是家庭支持(81.3%)、领导和资深同事的支持(56.3%)以及多学科团队合作(43.8%)。报告最多的阻碍因素是缺乏设备、用品和基础设施(100%)、护士短缺(56.3%)和工作量增加(50%)。愿望清单中排在前三位的项目包括传染病专科医院(62.5%)、培训和员工发展(43.8%)以及更多护士(31.3%)。通过力场分析,我们界定了发挥作用的代理人和代理模式,为有针对性的人力资源开发(HRD)干预措施提供了启示。本研究通过说明危机条件下代理因素的动态相互作用,为人力资源开发文献做出了贡献。研究结果突出表明,人力资源开发从业人员需要制定多层次的干预措施,促进个人、代理和集体代理,以支持医疗保健工作者在危机期间的人文关怀,为医疗保健及其他领域的未来战略奠定基础。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
7.60
自引率
6.10%
发文量
19
期刊介绍: Human Resource Development Quarterly (HRDQ) is the first scholarly journal focused directly on the evolving field of human resource development (HRD). It provides a central focus for research on human resource development issues as well as the means for disseminating such research. HRDQ recognizes the interdisciplinary nature of the HRD field and brings together relevant research from the related fields, such as economics, education, management, sociology, and psychology. It provides an important link in the application of theory and research to HRD practice. HRDQ publishes scholarly work that addresses the theoretical foundations of HRD, HRD research, and evaluation of HRD interventions and contexts.
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