Does feedback type matter? The superiority of process feedback over performance feedback in interdependent teamwork

IF 4.7 1区 教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH
Vera Hagemann, Julian Decius
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引用次数: 0

Abstract

Background

Feedback plays an important role for individuals and teams. While there is a lot of research on performance feedback, positive effects of process feedback (divided into individual- and team-level) are little studied. In particular, the simultaneous consideration of individual variables and feedback characteristics and their influence on feedback perceptions in the feedback process is missing.

Aims

The present study analyzes the effects of three feedback conditions (i.e., performance feedback, team-level process feedback, and individual-level process feedback) on feedback perceptions (i.e., usefulness and fairness), as well as on feedback acceptance and team awareness.

Sample

142 randomly assigned two-person teams.

Methods

Each team worked on four computer-based team tasks in the C³Fire microworld and received one type of feedback after completing each 15-min scenario. Measurements were taken after the second (T1) and fourth (T2) scenarios.

Results

Structural equation modeling results revealed positive effects of feedback orientation at T0 on feedback usefulness and feedback fairness at T1, and of usefulness and fairness on feedback acceptance at T2. Feedback usefulness (but not fairness) was also a positive predictor of team awareness at T2. Team-level process feedback resulted in overall positive effects on usefulness and fairness. In general, the effects on perceived usefulness appeared to be stronger than on perceived fairness of the feedback.

Conclusions

Team-level process feedback in teamwork and individual feedback orientation are important for perceived usefulness and fairness of the feedback. Team awareness may be enhanced by increasing feedback usefulness; feedback acceptance may be enhanced by increasing feedback usefulness and fairness.

反馈类型重要吗?在相互依存的团队合作中,过程反馈优于绩效反馈
背景反馈对个人和团队都起着重要作用。虽然有关绩效反馈的研究很多,但对过程反馈(分为个人层面和团队层面)的积极影响研究很少。本研究分析了三种反馈条件(即绩效反馈、团队层面的过程反馈和个人层面的过程反馈)对反馈感知(即有用性和公平性)的影响、方法每个团队在 C³Fire 微型世界中完成四项基于计算机的团队任务,并在完成每个 15 分钟的场景后获得一种反馈。结果结构方程建模结果显示,T0 阶段的反馈导向对 T1 阶段的反馈有用性和反馈公平性有正向影响,T2 阶段的反馈有用性和反馈公平性对反馈接受度有正向影响。在 T2 阶段,反馈的有用性(而非公平性)对团队意识也有积极的预测作用。团队层面的过程反馈对有用性和公平性产生了总体上的积极影响。结论团队合作中的团队级过程反馈和个人反馈导向对反馈的有用性和公平性至关重要。通过提高反馈的有用性,可以增强团队意识;通过提高反馈的有用性和公平性,可以增强对反馈的接受程度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
11.30
自引率
4.80%
发文量
109
期刊介绍: As an international, multi-disciplinary, peer-refereed journal, Learning and Instruction provides a platform for the publication of the most advanced scientific research in the areas of learning, development, instruction and teaching. The journal welcomes original empirical investigations. The papers may represent a variety of theoretical perspectives and different methodological approaches. They may refer to any age level, from infants to adults and to a diversity of learning and instructional settings, from laboratory experiments to field studies. The major criteria in the review and the selection process concern the significance of the contribution to the area of learning and instruction, and the rigor of the study.
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