How do humans learn about the reliability of automation?

IF 3.4 2区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL
Luke Strickland, Simon Farrell, Micah K Wilson, Jack Hutchinson, Shayne Loft
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Abstract

In a range of settings, human operators make decisions with the assistance of automation, the reliability of which can vary depending upon context. Currently, the processes by which humans track the level of reliability of automation are unclear. In the current study, we test cognitive models of learning that could potentially explain how humans track automation reliability. We fitted several alternative cognitive models to a series of participants' judgements of automation reliability observed in a maritime classification task in which participants were provided with automated advice. We examined three experiments including eight between-subjects conditions and 240 participants in total. Our results favoured a two-kernel delta-rule model of learning, which specifies that humans learn by prediction error, and respond according to a learning rate that is sensitive to environmental volatility. However, we found substantial heterogeneity in learning processes across participants. These outcomes speak to the learning processes underlying how humans estimate automation reliability and thus have implications for practice.

人类如何了解自动化的可靠性?
在一系列环境中,人类操作员在自动化设备的协助下做出决策,而自动化设备的可靠性可能因环境而异。目前,人类跟踪自动化可靠性水平的过程尚不清楚。在本研究中,我们测试了有可能解释人类如何跟踪自动化可靠性的认知学习模型。我们将几种可供选择的认知模型与参与者在海事分类任务中对自动化可靠性的一系列判断相匹配,在该任务中,参与者获得了自动化建议。我们研究了三个实验,包括八个主体间条件和总共 240 名参与者。我们的结果倾向于双核三角法则学习模型,即人类通过预测错误进行学习,并根据对环境波动敏感的学习率做出反应。然而,我们发现不同参与者的学习过程存在很大的异质性。这些结果揭示了人类如何估计自动化可靠性的学习过程,因此对实践具有重要意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
6.80
自引率
7.30%
发文量
96
审稿时长
25 weeks
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