United States Federal Employee Development in Turbulent Times: Using Job Demands-Resources Theory to Explain Changes in Perceived Performance and Turnover Intention During the COVID-19 Pandemic

IF 4.2 3区管理学 Q1 PUBLIC ADMINISTRATION

Review of Public Personnel Administration Pub Date : 2024-01-04 DOI:10.1177/0734371x231220860

M. Emidy

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引用次数: 0

Abstract

Under conditions of organizational turbulence, it is crucial to staff organizations with public servants who feel committed and capable of creating public value. However, managers may neglect training and development during turbulent times while they attempt to protect the technical core of the agency. This study draws on job demands-resources theory (JD-R) to understand the role of job-related training and resources on perceived work unit performance and turnover intention during the COVID-19 pandemic. Using the 2020 Federal Employee Viewpoint Survey (FEVS), I find that workers who reported needing, but not receiving, training or resources to cope with new work roles were more likely to report a deterioration in their work unit’s performance and to report new intentions to leave their job. These effects were stronger when an employee’s demands increased over the pandemic. The findings emphasize the importance of balancing demands and resources as organizational leaders react to turbulent conditions.

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动荡时期的美国联邦雇员发展：利用工作需求-资源理论解释 COVID-19 大流行期间感知绩效和离职意向的变化

在组织动荡的情况下，为组织配备那些有决心、有能力创造公共价值的公务员至关重要。然而，管理者在动荡时期可能会忽视培训和发展，而试图保护机构的技术核心。本研究借鉴了工作需求-资源理论（JD-R），以了解在 COVID-19 大流行期间，与工作相关的培训和资源对感知工作单位绩效和离职意向的作用。通过使用 2020 年联邦雇员观点调查（FEVS），我发现那些报告需要但未获得培训或资源以应对新工作角色的员工更有可能报告其工作单位绩效恶化，并报告新的离职意向。如果员工的需求随着大流行病的蔓延而增加，这些影响就会更大。研究结果强调了组织领导者在应对动荡局势时平衡需求和资源的重要性。

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来源期刊

Review of Public Personnel Administration PUBLIC ADMINISTRATION-

CiteScore

9.70

自引率

7.70%

发文量

期刊介绍： The Review of Public Personnel Administration publishes articles that reflect the varied approaches and methodologies used in the study and practice of public human resources management and labor.