Unlocking the sustainability of medium enterprises: A framework for reducing cognitive biases in sustainable performance management

IF 3.1 4区管理学 Q2 MANAGEMENT

Journal of Management & Organization Pub Date : 2023-10-03 DOI:10.1017/jmo.2023.55

Matteo Cristofaro, Pier Luigi Giardino, Riccardo Camilli, Ivo Hristov

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Abstract

Abstract Medium Enterprises (MEs) are significant contributors to global economic development. Integrating sustainability practices in their business can support MEs worldwide to become more sustainable, improving companies’ performance and stakeholders’ expectations. Nevertheless, few MEs adopt sustainable practices. Following Behavioral Decision Theory and Behavioral Strategy literature, we argue that this can be associated with their managers’ decision-making processes – apart from not possessing considerable resources like large companies. Via a mixed-method research design involving 277 Italian ME managers, we investigate the cognitive biases that hinder the development of a sustainable performance management system (SPMS) in MEs. We found the most prominent biases influencing SPMS development. Then, we developed a ‘SPMS de-biasing funnel’ framework. We propose some corrective actions to reduce the impact of the most critical cognitive biases that influence SPMS development, allowing related beneficial potential outcomes.

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解锁中型企业的可持续性:减少可持续绩效管理认知偏差的框架

中小企业是全球经济发展的重要贡献者。将可持续发展实践融入其业务可以支持全球的中小企业变得更加可持续，提高公司绩效和利益相关者的期望。然而，很少有中小企业采用可持续的做法。根据行为决策理论和行为战略文献，我们认为这可能与他们的管理者的决策过程有关-除了不像大公司那样拥有相当大的资源。通过一项涉及277名意大利中小企业管理者的混合方法研究设计，我们调查了阻碍中小企业可持续绩效管理系统(SPMS)发展的认知偏差。我们发现了影响SPMS发展的最突出的偏见。然后，我们开发了一个“SPMS去偏漏斗”框架。我们提出了一些纠正措施，以减少影响SPMS发展的最关键的认知偏差的影响，从而实现相关的有益的潜在结果。

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来源期刊

Journal of Management & Organization MANAGEMENT-

CiteScore

6.60

自引率

9.10%

发文量

期刊介绍： The Journal of Management & Organization is an international peer-reviewed journal from eContent, in association with ANZAM. It provides global perspectives on management and organization of benefit to scholars, educators, students, practitioners, policy-makers and consultants worldwide. In one forum, Journal of Management & Organization covers: •Qualitative and quantitative empirical research articles •Theoretical and conceptual articles •Literature reviews - including those from theses •Articles on management education and learning •Practitioner perspectives and case studies •Methodological advances - including those from theses