{"title":"3. The Relationship of Service Providers’ Perceptions of Service Climate to Guest Satisfaction, Return Intentions, and Firm Performance","authors":"Alex M. Susskind, K. Kacmar, Carl P. Borchgrevink","doi":"10.7591/9781501736520-006","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":437531,"journal":{"name":"The Next Frontier of Restaurant Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"The Next Frontier of Restaurant Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.7591/9781501736520-006","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}