Operations in ISO 9001:2015

Scientific Papers of Silesian University of Technology – Organization and Management Series Pub Date : 1900-01-01 DOI:10.29119/1641-3466.2020.148.58

R. Wolniak

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引用次数: 8

Abstract

Purpose:The aim of the paper is to analysethe problems connected with operations realised 5within an organisation in the ISO 9001:2015 implementation process.6Design/methodology/approach:Critical literature analysis. Analysis of international literature 7from main databases and Polish literature and legal acts connected with the researched topic. 8Findings:The most important first part of the building operation system in the company is9build this systemaccording to ISO 9001:2015 requirements. An organisation, in this case,10should plan, implement and control the processes needed to meet the requirements for the 11provision of products and services.The organisation need to ensure that outputs that do not 12conform to their requirements are identified and controlled to prevent their unintended use or 13delivery. The whole organisation should take appropriate actionsbased on the nature of the 14nonconformity and its effect on the conformity of products andservices.15Originality/value: Detailed analysis of all subjects related to organisation of operationsunder 16the ISO 9001:2015standard.17Keywords: quality management, ISO 9001:2015, ISO 9001, operations, product management, 18service management.19Category of the paper:literature review.

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符合ISO 9001:2015标准

目的:本文的目的是分析在ISO 9001:2015实施过程中组织内部实现的操作相关问题。设计/方法/方法:批判性文献分析。主要数据库中的国际文献分析以及与研究课题相关的波兰文献和法律行为分析。发现:公司建立运营体系最重要的第一部分是按照iso9001:2015的要求建立该体系。在这种情况下，组织应策划、实施和控制满足提供产品和服务要求所需的过程。组织需要确保不符合其要求的输出得到识别和控制，以防止其非预期的使用或交付。整个组织应根据不合格的性质及其对产品和服务符合性的影响采取适当的措施。原创性/价值:根据ISO 9001:2015标准对组织运营相关的所有主题进行详细分析。关键词:质量管理，iso9001:2015, iso9001，运营，产品管理，服务管理19论文类别:文献综述。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Scientific Papers of Silesian University of Technology – Organization and Management Series

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