Scientific Papers of Silesian University of Technology – Organization and Management Series

Evaluation of the customer service quality with Servqual method in the chosen company – part I customer perspective

Pub Date : 1900-01-01 DOI: 10.29119/1641-3466.2020.148.40 Monika Odlanicka-Poczobutt, A. Szmal

Intensity of changes in the economic structure and changes in GDP dynamics per capita, as exemplified by selected countries of Central and Eastern Europe

Pub Date : 1900-01-01 DOI: 10.29119/1641-3466.2020.148.49 Joanna RYDROWSKA-KURZBAUER

Factors motivating academic teachers to improve their teaching skills – pilot studies

Pub Date : 1900-01-01 DOI: 10.29119/1641-3466.2020.148.61 Iwona Zdonek, A. Mularczyk