社交媒体上的区块链技术意识:来自twitter分析的见解

Q1 Business, Management and Accounting
Emna Mnif , Khaireddine Mouakhar , Anis Jarboui
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引用次数: 17

摘要

目的通过Twitter文本挖掘,探讨b区块链案例中情感技术接受模型的应用。设计/方法/方法分析的重点是通过区块链标签可视化用户感知结构来映射区块链技术的接受驱动因素。从2020年12月15日到2021年1月15日,每天收集的相关推文超过5000条。Kruskal-Wallis和Mann-Whitney测试应用于特征和情绪测量的频率,以验证研究假设。结果证明,用户对安全性、可共享性和去中心化特征更感兴趣。因此,区块链技术的有用性在信息领域被感知,区块链的易用性在智能合约中进一步表达为用例。在Twitter用户中,区块链的好处比缺点讨论得更多。此外,用户的积极情绪占主导地位,具有强烈的信任和喜悦情绪。总而言之,结果显示用户对区块链技术的认知度很高。据作者所知,本文是第一个用用户生成内容分析来探索情感技术接受模型的研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Blockchain technology awareness on social media: Insights from twitter analytics

Purpose

This study investigates the affective technology acceptance model applied to the case of blockchain through Twitter text mining.

Design/methodology/approach

The analysis focuses on mapping the acceptance drivers of the blockchain technology by visualizing the users perception constructs through Blockchain hashtags. More than 5000 relevant tweets per day were collected between December 15, 2020, and January 15, 2021. The Kruskal-Wallis and the Mann-Whitney tests were applied over the frequency of the characteristics and the emotions' measurements to validate the research hypotheses.

Findings

The results prove that users show more interest in security, shareability, and decentralization characteristics. Therefore, the blockchain technology usefulness is rather perceived in the informational domain, and the blockchain ease of use is further expressed in smart contracts as a use case. Blockchain benefits are more discussed than the drawbacks among Twitter users. Besides, positive feelings with strong emotions of trust and joy dominate among users. In summary, the results show significant awareness of users towards blockchain technology.

Originality

To the best of the authors' knowledge, this paper is the first study that explores the affective technology acceptance model with user-generated content analysis.

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来源期刊
Journal of High Technology Management Research
Journal of High Technology Management Research Business, Management and Accounting-Strategy and Management
CiteScore
5.80
自引率
0.00%
发文量
9
审稿时长
62 days
期刊介绍: The Journal of High Technology Management Research promotes interdisciplinary research regarding the special problems and opportunities related to the management of emerging technologies. It advances the theoretical base of knowledge available to both academicians and practitioners in studying the management of technological products, services, and companies. The Journal is intended as an outlet for individuals conducting research on high technology management at both a micro and macro level of analysis.
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