TOM培训、灵活工作、灵活技术对持续改进的影响

Janet H. Marler
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引用次数: 21

摘要

本研究探讨全面品质管理(TQM)培训、工作设计和资讯科技对员工持续改善的影响。在对一个有160名员工的会计部门的实地研究中,定性和定量结果表明,持续改进与TQM培训、灵活性、工作和灵活技术呈正相关。关于弹性工作和技术是否会调节TQM培训的效果,证据是混合的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The effect of TOM training, flexible work, and flexible technology on continuous improvement

This study explores the effects of Total Quality Management (TQM) training, work design, and information technology on employee continuous improvement. In afield study of an accounting division with 160 employees, qualitative and quantitative results indicate that continuous improvement is positively related to TQM training, flexible, work, and flexible technologies. The evidence is mixed concerning whether flexible work and technologies moderate the effect of TQM training.

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