新生儿进入新生儿重症监护室后一小时内更新母亲

Standards Pub Date : 2022-11-17 DOI:10.3390/standards2040033
S. Manzar
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引用次数: 1

摘要

背景:患者满意度与医疗保健质量和高价值护理密切相关。及时沟通对获得患者满意度很重要。该研究的目的是在新生儿进入新生儿重症监护病房(NICU)后一小时内为所有分娩的母亲提供最新情况。方法:开发了一个教育模块,并配有PowerPoint演示文稿,说明及时更新的作用。该小组由新生儿护理从业人员(NNP)和住院医生组成,他们可以进入演示。在完成演讲后,他们完成了一份问卷,以表示理解。首席研究员在入院后与母亲会面,以评估她是否在婴儿进入新生儿重症监护病房后一小时内进行了更新。结果:共有22位母亲参与了研究。36%的母亲在新生儿进入新生儿重症监护室后一小时内更新了情况。从入院到母亲更新的平均时间为5.75±6.7 h。所有母亲对新生儿重症监护病房工作人员的解释都很满意。结论:我们注意到100%的满意度;然而,我们观察到与母亲沟通的比例很低。该研究为下一个PDSA周期提供了基线数据。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Updating Mothers within an Hour of Newborn’s Admission to Neonatal ICU
Background: Patient satisfaction is tightly linked with healthcare quality and high-value care. Timely communication is important in attaining patient satisfaction. The aim of the study was to provide all delivering mothers an update within an hour of their newborn’s admission to the neonatal intensive care unit (NICU). Methods: An educational module was developed with a PowerPoint presentation on the role of a timely update. The team, consisting of the neonatal nurse practitioners (NNP) and residents, were provided access to the presentation. After completing the presentation, they completed a questionnaire showing understanding. The principal investigator met with the mother after admissions to assess if she was updated within an hour of the admission of her baby to the NICU. Results: A total of 22 mothers participated in the study. Thirty-six percent of the mothers were updated within an hour of admission of their neonates to the NICU. The average time taken from admission to updating mothers was 5.75 ± 6.7 h. All mothers were satisfied with the explanation of the NICU staff. Conclusions: We noted a 100% satisfaction rate; however, we observed a low percentage of communication with the mother. The study provided the baseline data for the next PDSA cycle.
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