在雅加达西部医院对护理服务质量进行了审计

Q4 Nursing
Vergeina Ayu Mandalike Mastur, Hanny Handiyani, Aat Atnikasari
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引用次数: 0

摘要

医院质量改进的实施情况仍不令人满意。造成这一问题的原因之一是护理委员会对护理审计的实施不足。本研究旨在确定在西雅加达A医院实施护理专业审计。所采用的方法是在护理室进行的一项试点研究,参与的管理护士和临床护士多达140名护士。从评估阶段、访谈、观察、发放问卷和焦点小组讨论、鱼骨分析等方面进行分析,发现护理专业审计是护理小组委员会的工作任务,有待改进。实施实施的是最新创建的审核员队伍、审核工具和实施的护理审核。结果:通过确定轮班交接主题进行了审核。由于护理审计的结果,轮班交接的实施尚未达到最佳。结论是,在RS a进行了新的护理质量审计的准备工作,组建了一个审计小组,并编制了实施护理审计的工具。对换班主题进行了护理职业质量审核,优化了换班流程。建议最新的护理审计验证,根据护理委员会的需要对主题进行护理审计,并定期重新审计。每位管理人员的支持和承诺,以及临床护士的关心和承诺,可以使医院有所不同。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pelaksanaan Audit Mutu Pelayanan Keperawatan di RS A Jakarta Barat
Implementation of quality improvement in hospitals is still unsatisfactory. One of the causes of this problem is the inadequate implementation of nursing audits by the nursing committee. This study aims to identify the implementation of the nursing profession audit at Hospital A, West Jakarta. The method used is a pilot study in the nursing room with the involvement of manager nurses and clinical nurses as many as 140 nurses. The analysis from the assessment stage, interviews, observation, distributing questionnaires and focus group discussions, and fishbone analysis found that the nursing profession audit was the task of the nursing subcommittee that was being improved. The implementation carried out is the latest creation, the auditor team, audit tools and the implementation of nursing audits. Result: The audit was carried out by determining the topic of handover between shifts. The not yet optimal implementation of handover between shifts is the result of the nursing audit. The conclusion has been that the preparation of a new audit of nursing quality has been carried out in RS A, the formation of an auditor team and the compilation of tools in implementing nursing audits. The nursing profession quality audit has been carried out on the topic of handover between shifts and the result is that the handover between shifts is optimized. Recommendations for the latest nursing audits validation, conducting nursing audits on topics according to the needs of the nursing committee and periodic re-audits. Support and commitment from each managerial staff as well as the care and commitment of clinical nurses can make a difference for the hospital .
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来源期刊
CiteScore
0.60
自引率
0.00%
发文量
11
审稿时长
10 weeks
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