共享经济背景下消费者在共享平台上出行意愿的潜在因素

Q3 Social Sciences
Dan Li, Jie Lv, Miaomiao Zheng, Cong Cao
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引用次数: 0

摘要

假日旅行一直是人们放松和享受生活的一件好事。互联网的普及和社交媒体平台的出现,改变了消费者获取旅游信息的方式,激发了消费者的旅游意愿。然而,随着大量社交媒体平台的出现,一些软件的页面设计复杂、关键信息搜索困难、分享者的影响力不同、分享内容的感知价值等问题逐渐显现,这些问题影响了消费者的使用感受和出行意愿。本文利用技术接受模型(TAM)和计划行为理论(TPB)在社交媒体分享平台、分享内容和分享影响力三个维度构建了消费者旅游意愿影响因素的结构模型。研究证实,社交媒体分享平台正向影响消费者感知的易用性,显著影响消费者的旅游意愿。结果进一步揭示了分享者自身的影响,以及他们对图像等视觉信息的分享对消费者感知有用性的积极影响。这一系列的建议对未来消费者旅游意愿的研究和社交媒体平台的开发建设都有帮助。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Potential Factors of Consumers' Travel Intention on Sharing Platforms in the Context of Sharing Economy
Holiday travel has always been a wonderful thing for people to relax and enjoy their lives. The popularity of the Internet and the emergence of social media platforms have changed the way consumers obtain travel information and stimulated their willingness to travel. However, with the emergence of a large number of social media platforms, problems such as complex page design of some software, difficulty in searching for crucial information, the different influence of sharers, and perceived value of shared content have gradually appeared, and these problems affect consumer' using feeling as well as their travel intention. In this paper, in order to study the influencing factors of consumers' travel intention, a structural model was constructed using the Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) in three dimensions: social media sharing platform, sharer's sharing content and sharer's influence. The study confirms that social media sharing platforms positively influence consumers' perceived ease of use and significantly affect consumers' willingness of travelling. The results further reveal the influence of the sharers themselves and their sharing of visual information such as images positively influencing consumers' perceived usefulness. A series of recommendations are helpful for future research on consumers' willingness to travel and the development and construction of social media platforms.
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CiteScore
1.70
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