多巴湖人力资源在湖泊交通中的作用及其对旅游服务的提升

J. Pardosi, R. Sibarani, Nurcahya Bangun
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引用次数: 0

摘要

本研究的目的是:发现人力资源在支持萨莫西尔县旅游运输服务标准中的作用。研究类型为定性研究,采用描述性研究方法。本研究的对象是运输部门的人力资源,包括监管机构、运输服务提供者和船员。它们都是多巴湖附近的当地社区。采用3种方法收集数据;它们是观察、采访和记录。研究结果表明:监管者扮演着政策制定者、刺激者和促进者的角色;跨界运输服务提供者扮演政策实施者、组织者和运营者的角色;船员扮演政策执行者和执行者的角色。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Role Of Human Resources In Lake Transportation To Improve Tourism Service In Lake Toba
The objective of this research is to: discover the role of Human Resources to support the Tourism Transportation Service Standard in Samosir Regency. The type of the research is a qualitative research with descriptive method. The object of this research is human resources in transportation sector, there are regulator, transportation service provider, and ship crews. All of them are local communities around lake Toba. The data are collected by employing 3 methods; they are observation, interview, and documentation. The results of the research are that Regulator plays the roles as policy maker, stimulator, and facilitator; Crossing Transportation Service Provider plays the roles as policy implementor, organizer, and operator; and Ship Crews play the roles as the policy implementor and executor.
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