信息的采用、先行和其对买通意图的影响:社交媒体上E-WOM的研究

Fironika Kurnia Novi, J. Ellyawati
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引用次数: 1

摘要

高消费者购买意愿是支持企业成功的因素之一。在这个数字化时代,通过社交媒体传递信息是支持企业成功的一种方式。这些信息的传递必须满足的要求是:信息的质量、信息的可信度、对信息的需求、对信息的态度。良好的、可信的、需要的信息,以及良好的受众态度对信息的支持,将为受众的购买决策提供有用性和采纳性的参考。本研究的目的是了解:1)信息质量、信息可信度、信息需求、信息态度对信息有用性的影响;2)信息有用性对信息采纳的影响;3)信息态度和信息接受对购买意愿的影响。这项研究对150名受访者进行了调查。数据收集方法采用问卷调查,数据测量方法采用李克特量表。使用的数据分析方法是回归分析。研究结果提供了切实的证据,表明:1)信息的质量、信息的可信度、对信息的需求和对信息的态度对信息的有用性有显著的积极影响。2)信息的有用性对信息的采纳具有显著的正向影响;3)信息态度和信息采纳对购买意愿有显著的正向影响。关键词:信息质量,信息可信度,信息需求,信息态度,信息有用性,信息采纳,购买意愿
本文章由计算机程序翻译,如有差异,请以英文原文为准。
ADOPSI INFORMASI, ANTESEDEN DAN PENGARUHNYA PADA NIAT BELI: STUDI TENTANG E-WOM DI MEDIA SOSIAL
High consumer purchasing intentions are one of the factors that support the success of a business. In this digitalization era, the delivery of information through social media is one way to support the success of a business. The requirements that must be met in the delivery of such information are the quality of information, the credibility of information, the need for information, the attitude to information. Good, credible, needed information and good audience attitude support on information will provide usefulness and be adopted by the audience as a reference for their purchase decision making.This research was conducted with the aim of knowing: 1) The influence of information quality, credibility of information, need for information, and attitude on information to the usefulness of information.2) The effect of the usefulness of information on the adoption of information, and. 3) Influence of attitude on information and adoption of information on purchase intention. The study was conducted on 150 respondents. Data collection method using questionnaire and data measurement mentode using Likert scale. The method of data analysis used is regression analysis. The results provide tangible evidence that: 1) The quality of information, the credibility of information, the need for information, and attitudes to information have a significant and positive influence on the usefulness of information. 2) The usefulness of information has a significant and positive influence on the adoption of information, and. 3) Attitudes on information and the adoption of information have a significant and positive influence on the intention of purchase.  Keywords: Information Quality, Information Credibility, Need for Information, Attitude to Information, Usefulness of Information, Adoption of Information,  Purchase Intention.  
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