图书馆效能和效率的决定因素

4区管理学

LIBRARY COLLECTIONS ACQUISITIONS & TECHNICAL SERVICES Pub Date : 2011-10-01 DOI:10.1080/14649055.2011.10766312

Abdul Mannan Khan, S. M. Zaidi

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引用次数: 2

摘要

摘要本研究主要关注用户对图书馆馆藏充分性的看法，并分析用户对图书馆馆藏、组织、设施和服务的满意程度，包括传统服务和信息技术服务。本研究以一份结构良好的问卷调查方式，对本校教职员、研究学者及学生进行问卷调查，以收集有关图书馆馆藏是否充足的资料，并分析使用者的满意程度。调查结果表明，图书馆的馆藏已经足够满足用户的需求。AMU图书馆用户也对图书馆现有的基础设施和馆藏组织感到满意。研究人员观察到，用户对AMU图书馆的总体满意度是好的。

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Determinants of library's effectiveness and efficiency

Abstract The study is focused on users' opinion as regards the adequacy of library collection and analyzes the level of users' satisfaction about library collection, organization, facilities and services both traditional as well as, IT enabled services. A well structured questionnaire was administered to faculty members, research scholars and students of the AMU to collect data regarding the adequacy of library collection and analyze the level of users' satisfaction. The survey reveals that the library collection in the AMU library is adequate enough for their users. AMU library users were also satisfied with the existing infrastructure of library and organization of their collections. The researcher observed that the overall satisfaction levels of the users regarding the AMU library is good.

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来源期刊

LIBRARY COLLECTIONS ACQUISITIONS & TECHNICAL SERVICES INFORMATION SCIENCE & LIBRARY SCIENCE-

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期刊介绍： Library Collections, Acquisitions, and Technical Services provides a forum for the international exchange of ideas and experiences among members of the library collection management, technical services, vendor and publishing communities throughout the world. It is a comprehensive publication designed to bring together many of the specializations within the broad areas of library collection management and technical services including, but by no means limited to, acquisition of books and serials in academic, public, school and special libraries; cataloging and authority control.