Joseph Severini, Radhika Niranjan Mysore, V. Sekar, S. Banerjee, M. Reiter
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We study operational issues faced by Small and Medium Enterprise (SME) network owners and find that SME network management practices have stagnated over the past decade, despite many recent advances in network management. Many of these advances target hyperscalers and ISPs and cannot be directly applied to SME networks that are operated with vastly different constraints. In our work, we outline these constraints and explain how they impact challenges around debugging, namely: representing, reproducing, and remediating network problems. This article takes a fresh look at these challenges in the light of SME practices around collaborative debugging and presents a roadmap aimed to help resolve SME operational issues quickly.
期刊介绍:
Computer Communication Review (CCR) is an online publication of the ACM Special Interest Group on Data Communication (SIGCOMM) and publishes articles on topics within the SIG''s field of interest. Technical papers accepted to CCR typically report on practical advances or the practical applications of theoretical advances. CCR serves as a forum for interesting and novel ideas at an early stage in their development. The focus is on timely dissemination of new ideas that may help trigger additional investigations. While the innovation and timeliness are the major criteria for its acceptance, technical robustness and readability will also be considered in the review process. We particularly encourage papers with early evaluation or feasibility studies.