主管不文明行为与反生产行为:工作与个人资源的作用

IF 3.3 3区 管理学 Q1 INDUSTRIAL RELATIONS & LABOR
Rana Muhammad Naeem, Q. Weng, Zahid Hameed, G. A. Arain, Z. Islam
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引用次数: 0

摘要

研究表明,主管的不文明行为会对下属产生不利影响。然而,对于哪些工作资源和个人资源能够降低主管不文明行为对下属反生产行为(CWB)的影响,我们知之甚少。基于工作需求-资源(JD-R)模型,我们研究了社会工作制作(工作资源)和内部控制位点(LOC);个人资源)在主管不文明行为与下属对组织的不文明行为之间的关系中起缓冲作用。设计/方法/方法进行了两次实地研究,以检验我们提出的假设。采用两波时间滞后设计,收集了来自一家大型电力公司的115名主管和318名下属(研究1)以及来自一家大型保险公司的121名员工-同事(研究2)的数据。研究结果通过这两项研究发现,主管的不礼貌与下属对组织的不礼貌正相关。此外,这种关系在内部LOC高的个体和从事社会工作制作的个体中较弱。实践意义研究结果有助于人力资源管理者思考如何通过对员工进行文明培训和激励员工进行社会工作行为来制止主管的不文明行为。原创性/价值本研究表明,社会工作塑造(工作资源)和内部LOC(个人资源)是降低主管不文明行为对下属对组织CWB影响的重要因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Supervisor incivility and counterproductive work behavior: the role of job and personal resources
PurposeStudies show that supervisor incivility can have detrimental consequences for subordinates. However, little is known about the job and personal resources that can reduce the effect of supervisor incivility on subordinates' counterproductive work behavior (CWB). Based on the Job Demand-Resources (JD-R) model, we investigate social job crafting (job resource) and internal locus of control (LOC; personal resource) as buffers on the relationship between supervisor incivility and subordinates' CWB toward the organization.Design/methodology/approach Two field studies to test our proposed hypotheses were conducted. A two-wave time-lagged design was used and data was collected from 115 supervisors and 318 subordinates from a large electricity provider company (study 1) and 121 employee–coworker dyads from a large insurance company (study 2).FindingsAcross the two studies it was found that supervisor incivility positively relates to subordinates' CWB toward the organization. Further, this relationship was weaker for individuals with high internal LOC and those who engaged in social job crafting.Practical implicationsThe findings are helpful for HR managers to figure out how to stop supervisor incivility through civility training and motivating employees to social job crafting behavior.Originality/valueThis study implies that social job crafting (job resource) and internal LOC (personal resource) are essential factors that can reduce the effects of supervisor incivility on subordinates' CWB toward the organization.
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来源期刊
Personnel Review
Personnel Review Multiple-
CiteScore
7.10
自引率
7.70%
发文量
133
期刊介绍: Personnel Review (PR) publishes rigorous, well written articles from a range of theoretical and methodological traditions. We value articles that have high originality and that engage with contemporary challenges to human resource management theory, policy and practice development. Research that highlights innovation and emerging issues in the field, and the medium- to long-term impact of HRM policy and practice, is especially welcome.
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