互动与娱乐对购物直播中冲动购买意愿的影响机制

Weiwei Lu, Yiwen Chen, Shang Li
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引用次数: 1

摘要

在新冠肺炎疫情期间,线下业务表现不佳,但随着越来越多的消费者出于安全考虑建立网上购物行为,在线电子商务蓬勃发展。随着电子商务的发展,购物直播成为在线销售的关键驱动力。已有研究发现,作为购物直播关键特征的生动可见性、互动性、KOL导购等会通过中介变量沉浸(Flow)有效影响购买行为。但也有研究显示相反的结果,即沉浸的中介作用并不明显。大多数研究只关注沉浸感对购买的影响和中介机制,而对相反结果的研究较少。这是本研究的意义和重点。我们发现原因是存在调节变量时间压力影响中介效应。我们建立了一个包含四个假设的模型。互动和娱乐两个自变量通过沉浸作为中介变量影响冲动购买意愿,时间压力作为调节变量。结果表明,所有假设都成立。互动和娱乐对冲动购买意愿的主效应显著,并通过沉浸感起中介作用。时间压力作为调节变量有效调节了中介效应。结果和见解可以应用于未来的业务运营。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Mechanism of Interaction and Entertainment Impact on Impulse Purchase Intention in Shopping Livestream
During Covid-19, offline business faces cheerless performance, however online e-commerce is booming along with more and more consumer building online shopping behavior considering safety. With the development of e-commerce, shopping livestream become a key driver for online sales. Previous studies found that vivid visibility, interaction, KOL shopping guide etc which are the key characters of shopping livestream will effectively impact purchase behavior through mediating variable-Immersion (Flow). But some studies show opposite result that the mediating effect of immersion is not obvious. Most of studies just focus on the influence to purchase and mediating mechanism of immersion but less studies pay attention the reverse result. That is the meaning and focus of this study. We found that the reason is there is moderating variable-time pressure to impact the mediating effect. We developed a model with four hypotheses. Two independent variable- interaction and entertainment impact impulse purchase intention through mediating variable – Immersion, while time pressure as moderating variable. Result showed that all the hypotheses were successfully established. The main effect of interaction and entertainment on impulse purchase intention was significant, which mediated by immersion. While time pressure as moderating variable effectively adjusted mediating effect. The result and insight can be applied to future business operation.
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