我们是否在加拿大中部护理教育中坚持沟通标准:促进和评估护理学生在临床环境中的交接技能?

Sherry Arvidson
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引用次数: 0

摘要

沟通在护士工作的各个方面都起着至关重要的作用[1,2]。护士工作中一个非常依赖沟通的部分是交接报告。交接报告可以定义为两个专业人员之间发生的交流[3]。当一名专业人员向另一名专业人员传达有关患者护理的信息,以便他们能够接管患者的护理时,就会发生这种情况[3,4]。有证据表明,护士在培训中没有被有效地教导如何进行适当的交接[4,5]。移交报告往往被低估,但移交报告在患者护理中具有重要作用,因为它们促进了患者护理的连续性[3,4]。众所周知,不准确的交接报告会导致错误,从而伤害患者[5,6]。教授交接报告技巧被认为是本科护理教育的重要组成部分[7,8]。交接报告必须传达有关患者、护理提供者、护理计划、治疗、条件和变化的信息[9,10]。此外,交接报告必须留出时间来澄清所共享的信息[11]。大量文献表明,在交接报告中实施标准化的交接框架有助于解决护士提交的交接报告不充分的问题[7,12,13]。一次教授标准化框架可能不足以帮助学生在实践中有效地交付交接报告。教育工作者可能需要促进在临床中始终如一地使用标准化的交接报告框架,并定期向学生提供反馈。摘要
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Are We Upholding Communication Standards in Nursing Education in Central Canada: Facilitating and Assessing Nursing Students' Handover Skills in the Clinical Setting?
Communication plays a vital role in every aspect of a nurses’ job [1,2]. A component of a nurse’s job that relies heavily on communication is handover reports. Handover reports can be defined as the communication that occurs between two professionals [3]. It occurs when one professional communicates information about a patient’s care to another professional so that they can take over the care of the patient [3,4]. There was evidence that suggested nurses are not being effectively taught how to give proper handovers in their training [4,5]. Handover reports are often undervalued, but yet handover reports have a significant role in patient care because they facilitate the continuity of patient care [3,4]. Poor handover reports have been known to lead to mistakes that have harmed patients [5,6]. Teaching handover reporting skills has been deemed an essential component of undergraduate nursing education [7,8]. Handover reports must convey information about a patient, the care provider, the plan of care, treatments, conditions, and changes [9,10]. Furthermore, handover reports must allow time for clarification of the information shared [11]. A large amount of literature suggested that implementing standardized handover frameworks for handover reports could help to address issues seen with nurses delivering inadequate handover reports [7,12,13]. Teaching a standardized framework once is likely not enough to help the students deliver effective handover reports in practice. Educators may need to foster the use of the standardized handover reporting framework consistently in clinical, and provide the students with regular feedback. Abstract
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