利用GPTChat开发餐厅经理职前言语互动能力的商业模拟游戏

IF 0.7 Q3 EDUCATION & EDUCATIONAL RESEARCH
S. Nikolaeva, Valentyna Chernysh, Hanna Boiko, Olena Galynska
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引用次数: 0

摘要

本研究旨在培养职前餐厅经理在语言学习中的言语互动能力,重点关注职业技能-在冲突和非冲突沟通情况下的决策;探讨GPTChat作为一种工具在商业模拟游戏背景下培养学生语音互动能力的有效性。采用混合研究设计,涉及2023年国立食品技术大学(乌克兰基辅)的44名职前餐厅经理。采用定量研究方法,运用Fisher标准评估学生的言语互动能力水平。采用定性研究方法对实验学习数据进行分析和解释。结果表明,在教师的指导下,使用GPTChat和商业模拟游戏来发展其言语互动和决策技能的职前餐厅经理比只使用GPTChat的人取得了更高的效果。研究发现,商业模拟游戏可以让职前餐厅管理人员更好地了解其专业领域内冲突和非冲突情况的性质,培养言语互动能力,在模拟环境中练习决策。GPTChat可以作为创建各种专业情境的工具,分析冲突和非冲突情境下的决策算法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
BUSINESS SIMULATION GAMES IN DEVELOPING PRE-SERVICE RESTAURANT MANAGERS’ SPEECH INTERACTION COMPETENCE USING GPTChat
The study aims to develop speech interaction skills in language learning of pre-service restaurant managers with focus on professional skills – decision-making in conflict and non-conflict communication situations using business simulation games; to explore the effectiveness of GPTChat as a tool for the development of students’ speech interaction competence in the context of business simulation games. A mixed research design was employed which involved 44 pre-service restaurant managers of the National University of Food technologies (Kyiv, Ukraine) in 2023. The quantitative research method was used to assess the students’ level of speech interaction competence using the Fisher Criterion. The qualitative research method was used for analyzing and interpreting data of the experimental learning. The results showed that the pre-service restaurant managers who were consulted by teachers, used GPTChat and business simulation games for developing their speech interaction and decision-making skills had higher results than those who only used GPTChat. It has been found that business simulation games allow pre-service restaurant managers to better understand the nature of conflict and non-conflict situations in their professional field, develop speech interaction competence, practice in decision-making in simulation environment. GPTChat can be used as a tool for creating various professional situations, analysing the algorithms of decision-making in conflict and non-conflict situations. 
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来源期刊
Advanced Education
Advanced Education EDUCATION & EDUCATIONAL RESEARCH-
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27.30%
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8 weeks
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