组织丑闻对公共组织作为工作场所的可取性的影响:来自退伍军人候补名单丑闻的证据

Shinwoo Lee, Gordon Abner, Taha Hameduddin
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引用次数: 0

摘要

公共管理学者通过两个视角对组织丑闻进行了广泛的探索:(1)组织丑闻的内部故事,研究丑闻的主要原因;(2)丑闻对政府信任、对政府官员信任和公共财政的影响。然而,我们对组织丑闻如何影响政府雇员的工作态度知之甚少。了解公职人员对组织丑闻的反应值得学术关注,因为公职人员不仅执行其机构的关键职能和项目,而且还积极参与解决组织的失败。为了解决这一差距,我们采用准实验方法,利用2014年退伍军人事务部候补名单丑闻,特别关注丑闻对员工工作满意度和感知组织吸引力的影响。2011 - 2017年联邦雇员观点调查的实证结果表明,组织丑闻对两种结果都有负面影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effects of Organizational Scandals on the Desirability of Public Organizations as Places to Work: Evidence From the VA Waitlist Scandal
Public administration scholars have extensively explored organizational scandals through two lenses: (1) inside stories of organizational scandals examining the main causes of scandals and (2) the effects of scandals on trust in government, trust in governmental officials, and public financing. Yet, we know little about how organizational scandals affect government employees’ work attitudes. Understanding how public employees react to organizational scandals deserves scholarly attention because public employees not only execute their agencies’ key functions and programs but are involved in actively addressing the organization's failures. To address this gap, we apply a quasi-experimental approach using the 2014 Department of Veterans Affairs waitlist scandal, with a specific focus on the effects of the scandal on employee job satisfaction and perceived organizational attractiveness. Empirical results using the Federal Employee Viewpoint Survey from 2011 to 2017 show that the organizational scandal had a negative effect on both outcomes.
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