服务科学前沿:数据分析服务的管理:新挑战和未来方向

IF 1.9 4区管理学 Q3 BUSINESS

Service Science Pub Date : 2020-11-20 DOI:10.1287/serv.2020.0262

Francis de Véricourt, G. Perakis

引用次数: 7

摘要

在这篇短文中，我们讨论了数据分析在服务业中的影响，并描绘了该领域未来的研究方向。在说明了数据分析如何改变不同的用户之后……

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Frontiers in Service Science: The Management of Data Analytics Services: New Challenges and Future Directions

In this short paper, we discuss the impact of data analytics in services and delineate future research directions for the field. After illustrating how data analytics are transforming different ser...

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来源期刊

Service Science Multiple-

CiteScore

3.30

自引率

4.30%

发文量

期刊介绍： Service Science publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries. It is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems. Topics covered include but are not limited to the following: Service Management, Operations, Engineering, Economics, Design, and Marketing Service System Analysis and Computational Simulation Service Theories and Research Methods Case Studies and Application Areas, such as healthcare, energy, finance, information technology, logistics, and public services.