德国公司的培训营销——传达了哪些培训场所的特点?

IF 1.5 Q2 EDUCATION & EDUCATIONAL RESEARCH
Margit Ebbinghaus
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引用次数: 0

摘要

背景:虽然德国的双重职业教育和培训制度对确保为贸易和工业提供熟练工人作出了重大贡献,但其功能几年来一直受到审查。企业发现招聘培训生越来越困难,培训名额的空缺也越来越多。然而,这种征聘问题往往集中在某些职业,而不是在所有部门都平等地发生。这导致各公司之间为争取各种职业的受训人员的服务而进行的竞争大大增加,并使人怀疑这种激烈的竞争在多大程度上反映在它们所进行的培训营销类型上。方法:研究企业在广告中传达的培训场所特征。在这些特征中,培训的一般条件、对学员的要求和公司提供的激励存在差异。潜在类分析用于调查培训地点特征中揭示的模式,并检查模式发生的频率是否与公司是否有招聘问题和公司规模有关。该分析基于2016年初通过标准化电话访谈从1939家中小企业收集的数据。这些公司提供了九种选定的双重职业之一的培训名额。所考虑的培训职业中有四个存在招聘问题。其他五个国家没有招聘困难。结果:最初进行的单组潜在类分析得出了一个具有三个潜在类的模型,这些潜在类表现出明显不同的训练地点特征模式。“进取型”模式除了关注培训的一般条件和要求外,还主要强调培训地点或公司提供的激励措施。“需求导向”模式关注的是学员未来的需求。“基本”模式只传达了很少的基本训练地点特征。随后的多组潜在类分析显示,提供培训的中小企业在有招聘问题的职业中比在没有招聘困难的职业中提供培训的中小企业更有可能表现出咄咄逼人的模式。出于同样的原因,在有招聘问题的职业中提供培训的中小型企业比在没有招聘困难的职业中提供培训的公司更不可能展示符合申请人要求的培训营销,尽管这一点在小型公司中比中型公司明显得多。然而,以需求为导向的市场营销课程构成了所有四个公司集团中最大的课程。结论:培训市场状况影响着培训营销企业的开展。然而,它们也表明,公司更有可能利用培训营销来应对已经发生的招聘问题,而不是对这些困难采取预防性措施。特别是对小公司来说,可用于更详细的培训营销的资源有限,可能有助于采用这种方法。然而,需要进一步的研究来巩固这里确定的结果。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Training marketing by German companies – which training place characteristics are communicated?
Context: Although the German dual system of vocational education and training makes a major contribution to securing the supply of skilled workers for trade and industry, its function has been under scrutiny for several years. Companies are finding it increasingly difficult to recruit trainees, and increasing numbers of training places are vacant. However, such recruitment problems tend to be concentrated in certain occupations rather than occurring across all sectors equally. This has led to a significant increase in competition among companies seeking to secure the services of trainees in various occupations and calls into question the extent to which such fierce rivalry is reflected in the type of training marketing they conduct.  Approach: This paper investigates the training place characteristics companies communicate in their advertisements. Among these characteristics, differences exist in the general conditions of training, requirements for trainees and incentives the companies provide. Latent class analyses were used to investigate the patterns revealed in the training place characteristics and to examine if the frequency with which patterns occur correlates with whether a company is seeking trainees for an occupation with or without recruitment problems and with company size. The analyses were based on data collected from 1,939 small and medium-sized enterprises via standardised telephone interviews conducted at the beginning of 2016. The companies in question had offered training places in one of nine selected dual occupations. Four of the training occupations considered have recruitment problems. There are no recruitment difficulties in the other five.Findings: The single group latent class analysis initially conducted resulted in a model with three latent classes exhibiting clearly differentiated patterns of training place characteristics. As well as focusing on general conditions and the requirements for training, the “aggressive” pattern mainly emphasises the incentives the training place or company offered. The “requirements-oriented” pattern concentrates on the future requirements for trainees. The “basic” pattern communicates only a very few fundamental training place characteristics. A subsequent multi-group latent class analysis revealed evidence that small and medium-sized enterprises offering training are more likely to display an aggressive pattern in occupations with recruitment problems than SMEs providing training in occupations where there are no recruitment difficulties. By the same token, small and medium-sized enterprises with training provisions in occupations with recruitment problems are less likely to exhibit training marketing aligned to the requirements of applicants than firms offering training in occupations without recruitment difficulties, although this is significantly clearer amongst small companies than medium-sized companies. Nevertheless, the class with requirements-oriented marketing constitutes the largest class for all four company groups. Conclusion: The results indicate that conditions in the training market affect the training marketing companies carry out. However, they also show that companies are more likely to use their training marketing to react to recruitment problems that have already occurred rather than take a preventative approach towards such difficulties. For small companies in particular, the limitations in resources available for more elaborate training marketing likely contribute to this approach. Nevertheless, further research is needed to consolidate the outcomes identified here. 
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