María Jesús Úriz, Juan Jesús Viscarret, Alberto Ballestero
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An international research group led by Dr. Sara Banks conducted a broader research project in collaboration with the International Federation of Social Workers, which collected information through an online questionnaire aimed at social workers from various countries. In this article we analyse the results related to the main ethical challenges faced by social workers in Spain. The research group identified two types of ethical challenges that they have separated into two sections: the first section is related to direct intervention with users, which includes topics such as the lack of emotional support, reliability, use of technology, the appropriate care, compliance with the highest professional standards, confidentiality, vulnerability, and the fair distribu-tion of resources. 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引用次数: 0
摘要
本文介绍了西班牙社会工作专业人员在2020年COVID-19“第一波”期间面临的主要道德挑战。这一流行病不仅对卫生部门产生严重影响,而且对社会工作领域也产生严重影响。在此期间,社会工作者必须解决一些严重的道德问题,如违反保密规定、如何公平分配现有资源、与服务使用者缺乏个人接触和情感联系、孤立工作和在线工作的困难、对他们所处理信息的可靠性的怀疑以及难以作出正确诊断。萨拉·班克斯博士领导的一个国际研究小组与国际社会工作者联合会(international Federation of Social Workers)合作开展了一项更广泛的研究项目,通过针对各国社会工作者的在线问卷收集信息。在本文中,我们分析了与西班牙社会工作者面临的主要道德挑战相关的结果。研究小组确定了两种类型的道德挑战,他们将其分为两个部分:第一部分与用户的直接干预有关,其中包括诸如缺乏情感支持、可靠性、技术使用、适当护理、遵守最高专业标准、保密性、脆弱性和资源公平分配等主题。另一部分涉及社会实体日常工作中的伦理挑战,涉及处理诸如电子社会工作和协调困难,社会机构压力管理以及干预方法的变化等问题。关键词:社会工作伦理,流行病,国际研究,COVID
Ethical challenges of social work in Spain during COVID-19
This article presents the main ethical challenges faced by social work professionals in Spain during the "first wave" of COVID-19 in 2020. The pandemic had a serious impact not only on the health sector, but also in the field of social work. During this time, social workers had to address serious ethical questions regarding issues such as confidentiality breaches, how to fairly distribute available resources, the lack of personal contact and emotional connection with the service users, the difficulties of working in isolation and online, doubts about the reliability of the information they were handling and the difficulty of making proper diagnoses. An international research group led by Dr. Sara Banks conducted a broader research project in collaboration with the International Federation of Social Workers, which collected information through an online questionnaire aimed at social workers from various countries. In this article we analyse the results related to the main ethical challenges faced by social workers in Spain. The research group identified two types of ethical challenges that they have separated into two sections: the first section is related to direct intervention with users, which includes topics such as the lack of emotional support, reliability, use of technology, the appropriate care, compliance with the highest professional standards, confidentiality, vulnerability, and the fair distribu-tion of resources. The other section is related to the ethical challenges around the daily work within social entities, which involved dealing with issues such as the e-social work and coordination difficulties, the management of pressure in social bodies and changes in the intervention methodology.
Keywords: Social work ethics, pandemic, international research, COVID