机器人也有需求

Ross Mead, M. Matarić
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引用次数: 46

摘要

在面对面的人际互动中,人类对机器人的距离偏好(近距)会显著影响机器人的自动语音和手势识别性能。这项工作调查了人们对社交机器人在不同地点的表现的反应。我们做了一个实验,在这个实验中,机器人理解社交信号的能力被人为地削弱了。参与者(N = 180)使用语音和指向手势指导机器人,提供互动前后的邻近偏好,并回答一份问卷。我们对问卷调查结果的分析表明,机器人的性能因素——而不是人机接近性——是用户对机器人能力、拟人化、参与度、可爱性和技术采用的评估的重要预测因素。我们的行为分析表明,随着用户与机器人互动并逐渐了解机器人的需求,人类的近距离偏好会随着时间的推移而改变,而这些变化会提高机器人的性能。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Robots have needs too
Human preferences of distance (proxemics) to a robot significantly impact the performance of the robot's automated speech and gesture recognition during face-to-face, social human-robot interactions. This work investigated how people respond to a sociable robot based on its performance at different locations. We performed an experiment in which the robot's ability to understand social signals was artificially attenuated by distance. Participants (N = 180) instructed the robot using speech and pointing gestures, provided proxemic preferences before and after the interaction, and responded to a questionnaire. Our analysis of questionnaire responses revealed that robot performance factors---rather than human-robot proxemics---are significant predictors of user evaluations of robot competence, anthropomorphism, engagement, likability, and technology adoption. Our behavioral analysis suggests that human proxemic preferences change over time as users interact with and come to understand the needs of the robot, and those changes improve robot performance.
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