用户对电子商务态度和未来购买意愿的前因

Q1 Social Sciences
N. Nurchayati, Tri Widayati, S. Sulistiyani, S. Suprapti
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引用次数: 3

摘要

本研究试图分析电子商务用户行为的前因及其对未来购买意愿的影响。理论探索表明,影响电子商务用户行为的前因是感知自我效能感、感知易用性和感知有用性。本研究使用电子商务用户的行为作为中介变量。该研究还采用了定量方法,向印度尼西亚的250名电子商务用户分发了调查问卷。使用的分析技术是结构方程建模(SEM)与SmartPLS软件。结果表明,感知自我效能对感知易用性和感知有用性有正向影响。这三个前因依次通过用户行为的中介作用对未来电子商务购物兴趣产生正向显著的影响。通过对未来购买行为和兴趣的估计,研究结果对深化技术接受模型的探索具有理论意义。实际上,本研究鼓励电子商务平台网站开发者增加易用性和有用性,以增加用户购买产品的积极行为。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Antecedents of user attitude towards e-commerce and future purchase intention
This study attempts to analyze the antecedents of e-commerce user behavior and their effect on future purchase intentions. Theoretical exploration shows that the antecedents used in the behavior of e-commerce users are perceived self-efficacy, perceived ease of use and perceived usefulness. The study uses the behavior of e-commerce users as a mediating variable. The study was also conducted using a quantitative method, by distributing questionnaires to 250 e-commerce users in Indonesia. The analysis technique used is Structural Equation Modeling (SEM) with SmartPLS software. The results show that perceived self-efficacy had a positive effect on perceived ease of use and perceived usefulness. These three antecedents in turn have a positive and significant effect on future e-commerce shopping interest by using mediation of user behavior. The results are theoretically useful for deepening Technology Acceptance Model exploration by estimating future buying behavior and interest. Practically, this study encourages e-commerce platform website developers to increase the ease and usefulness to increase the positive behavior of users in purchasing products.
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来源期刊
CiteScore
5.80
自引率
0.00%
发文量
163
审稿时长
8 weeks
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