从企业对企业(B2B)环境中理解客户体验(CX)景观的模型:来自印度服务技术公司之旅的理论

{"title":"从企业对企业(B2B)环境中理解客户体验(CX)景观的模型:来自印度服务技术公司之旅的理论","authors":"B. Debata, Krishanu Bhattacharyya, Rajeev Verma","doi":"10.1504/ijima.2023.10058898","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":52472,"journal":{"name":"International Journal of Internet Marketing and Advertising","volume":null,"pages":null},"PeriodicalIF":1.3000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"A model for understanding the Customer Experience (CX) landscape from Business-to-Business(B2B) context: Theorization from the journey of Indian service technology firms\",\"authors\":\"B. Debata, Krishanu Bhattacharyya, Rajeev Verma\",\"doi\":\"10.1504/ijima.2023.10058898\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":52472,\"journal\":{\"name\":\"International Journal of Internet Marketing and Advertising\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.3000,\"publicationDate\":\"2023-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Internet Marketing and Advertising\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1504/ijima.2023.10058898\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"BUSINESS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Internet Marketing and Advertising","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijima.2023.10058898","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"BUSINESS","Score":null,"Total":0}