居高临下、控制欲强却又自取灭亡——与一个困难的话题谈判

Jeffrey S. Magers, Lt. Denise Spratt
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引用次数: 1

摘要

本案例研究探讨了一个对危机谈判者极度屈尊和操纵的有自杀倾向的人。通过检查这个人的行为和谈判者的语言策略,可以在处理没有必要表现出抑郁情绪的自杀者时学到具体的教训。案例研究进一步考察了谈判和事件指挥官的决策制定以及与SWAT的互动。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Condescending and Manipulative Yet Suicidal–Negotiating with a Difficult Subject
ABSTRACT This case study examines a barricaded, suicidal person who was exceedingly condescending and manipulative toward the cri sis negotiators. By examining this person's actions and the verbal tactics by the negotiators, specific lessons can be learned in dealing with suicidal person's who does not necessary display a depressive mood. The case study further examines negotiation and incident commander decision making and the interaction with SWAT.
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