D. Theoharis, Antonios Katavelos, Vasiliki Tsekouropoulou, Eleni Tegkelidou
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The impact of leadership type, employee motivation and job satisfaction on the performance of Greek Lifelong Learning Training
The purpose of the current study was to investigate the impact of job satisfaction, motivation and leadership type on the performance of Greek Lifelong Learning Trainers and particularly the relationship between motivation and job satisfaction; the relationship between motivation, job satisfaction, leadership and performance; and the relationship between motivation and job satisfaction and performance and the demographic characteristics of the trainers. The research sample consisted of 112 Lifelong Learning Trainers. The research results among others indicate that the higher the motivation the higher the job satisfaction of Lifelong Learning Trainers. Moreover, regarding the existence of a relationship between job satisfaction, motivation, leadership and performance, it was found that there are positive relationships among the three factors and the performance of the trainer. Specifically, the higher the levels of job satisfaction, motivation and leadership, the higher the performance of the trainers.
期刊介绍:
The aim of IJECRM is to provide an international forum and refereed reference in the field of electronic customer relationship management (ECRM). It also addresses the interaction, collaboration, partnership and cooperation between small and medium sized enterprises (SMEs) and larger enterprises in a customer relationship. More innovative analysis and better understanding of the complexity involved in a customer relationship are essential in today''s global businesses. Therefore, manuscripts offering theoretical, conceptual, and practical contributions for ECRM are encouraged. Topics covered include: -Electronic customer relationship management (ECRM) -CRM strategy, marketing, technology and software -Custom marketing and sales management -Customer lifetime value, loyalty, satisfaction, behaviour, databases -Issues for implementing CRM systems/solutions for CRM problems -Tools for capturing customer information, managing/sharing customer data -Partner relationship management, strategic alliances/ partnerships -Business to business market (B2B), business to consumer market (B2C) -Enterprise resource planning (ERP) -Supply chain dynamics and uncertainty, supplier relationship management (SRM) -E-commerce customer relationships on the internet -Supply chain management, channel management, demand chain management -Manufacturing, logistics and information technology/systems -Supplier and distribution networks, international issues -Performance measurement/indicators, research, modelling