如何奖励团队以提高新产品开发的质量绩效?

IF 3.4 Q2 MANAGEMENT
Alejandro Bello-Pintado, F. Marimon, J. M. D. Cerio
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引用次数: 2

摘要

本文旨在分析团队奖励(TR)对新产品开发(NPD)质量绩效的影响。特别是,作者分析了TR的使用是否会影响NPD团队项目的绩效,不仅是团队工作的完成和绩效的结果,而且还考虑到内部职能和外部行为者(供应商和客户)在新产品开发早期阶段的参与程度的提高。设计/方法/方法从理论上探讨了tr对新产品质量性能的影响。提出了七个研究假设,并利用高性能制造项目的国际数据库进行验证。实证策略包括结构方程建模。作者观察到,TR对新产品开发的质量表现没有直接影响,但在新产品开发的早期阶段,通过SC成员的参与起到了中介作用。本文强调,如果没有外部和内部供应链参与者的参与,就不可能获得新产品的预期性能。独创性/价值本研究将TR视为新产品开发过程中涉及不同和遥远参与者的群体内工作的工具,从而推进了TR对新产品开发质量绩效的研究。该分析考虑了新产品开发质量表现的不同维度,区分了上市时间、技术问题和制造成本,这些通常以汇总的方式考虑。使用包括来自14个国家的制造公司在内的丰富数据库的经验证据
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How should a team be rewarded to improve quality performance of NPD?
Purpose This paper aims to analyze the impact of team rewards (TR) on quality performance of new product development (NPD). In particular, the authors analyze whether the use of TR affects the performance of NPD team projects in not only accomplishing their work as a team and the outcomes of their performance but also considering the enhancement of the involvement of both internal functions and external actors (suppliers and customers) in the early stages of NPD. Design/methodology/approach The association of TRs on quality performances of new products is theoretically approached. Seven research hypotheses are proposed to be tested with an international database from the high performance manufacturing project. Empirical strategy includes structural equation modeling. Findings The authors observed that TR does not produce a direct effect on quality performance of NPD, but does so mediated through the involvement of SC members in the early stages of NPD. This paper highlights that, without involvement of external and internal supply chain actors, it is not possible to obtain desired performance of new products. Originality/value This study advances the study of TR on quality performance of NPD by considering TR as a tool for in-group work involving different and distant actors in the process of NPD. The analysis considers different dimensions of quality performance of NPD, distinguishing between time to market, technical issues and cost of manufacturing, which have usually been considered in an aggregated way. Empirical evidence using an ample database including manufacturing companies from fourteen countries
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来源期刊
CiteScore
6.00
自引率
7.70%
发文量
21
期刊介绍: The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals'' scope is not limited to micro perspectives of organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future. The journal seeks to embrace a holistic view of quality and service sector management and explicitly promotes the emerging field of ‘quality and service sciences’.The journal is an open forum and one of the main channels for communication of multi- and inter- disciplinary research and practices.
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