International Journal of Quality and Service Sciences

International Journal of Quality and Service Sciences
影响因子:
3.4
ISSN:
print: 1756-669X
on-line: 1756-6703
研究领域:
MANAGEMENT-
自引率:
7.70%
Gold OA文章占比:
12.64%
原创研究文献占比:
86.96%
SCI收录类型:
Emerging Sources Citation Index (ESCI) || Scopus (CiteScore)
期刊介绍英文:
The International Journal of Quality and Service Sciences seeks to explore various aspects of quality and services as closely interrelated phenomena in the context of ongoing transformation processes of organizations and societies. Thus the journals'' scope is not limited to micro perspectives of organizational and management related issues. It seeks further to explore patterns, behaviors, processes, mechanisms, principles and consequences related to quality and services in a broad range of organizational and social/global processes. These processes embrace cultural, economic, social, environmental and even global dimensions in order to better understand the past, to better diagnose the current situations and hence to design better the future. The journal seeks to embrace a holistic view of quality and service sector management and explicitly promotes the emerging field of ‘quality and service sciences’.The journal is an open forum and one of the main channels for communication of multi- and inter- disciplinary research and practices.
CiteScore:
CiteScoreSJRSNIPCiteScore排名
6.00.5730.989
学科
排名
百分位
大类:Business, Management and Accounting
小类:Business, Management and Accounting (miscellaneous)
29 / 189
84%
发文信息
WOS期刊分区
学科分类
Q2MANAGEMENT
历年影响因子
2022年2.6000
2023年3.4000
历年发表
2012年30
2013年24
2014年29
2015年29
2016年35
2017年32
2018年28
2019年39
2020年36
2021年47
2022年21
投稿信息
出版国家(地区):
United Kingdom
出版商:
Emerald

International Journal of Quality and Service Sciences - 最新文献

Elevating service startup survival through strategic service quality

Pub Date : 2024-08-21 DOI: 10.1108/ijqss-07-2022-0067 Haili Zhang, Michael Song

Quality leadership, technology integration and patient care quality across countries: moderating roles of national culture and infrastructure development

Pub Date : 2024-08-13 DOI: 10.1108/ijqss-09-2023-0137 Subhajit Chakraborty, Jorge A. Gonzalez, Miguel Sahagun, Cara-Lynn Scheuer

After-sales service and brand reputation: a case of kitchen appliance industry

Pub Date : 2024-08-12 DOI: 10.1108/ijqss-08-2023-0115 Mohd Nasir, Yaisna Rajkumari, Mohd Adil
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