面向大学医院的信息系统架构模型——以巴西公立医院为例

IF 1.1 Q2 SOCIAL SCIENCES, INTERDISCIPLINARY
Silvano Herculano da Luz Júnior, Francisco Petrônio Alencar de Medeiros, Heremita Brasileiro Lira
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引用次数: 0

摘要

信息系统架构的实施是根据开放式集团架构框架(TOGAF)构建企业架构(EA)的一个步骤,可以在支持组织中信息和通信技术(ICT)的管理和治理方面带来显著的好处。然而,文献中缺乏支持大学医院IS架构建设的模型。伯南布哥联邦大学的Clínicas医院(HC-UFPE)是一家大型UH,面临着ICT与其他内部区域的错位。在此背景下,本研究通过在HC-UFPE进行的案例研究,调查并提出了UHs的IS架构模型。构建该医院信息系统架构的数据收集方法基于与机构文件的协商、与战略利益相关者的访谈以及参与者对医院信息和通信技术部门的观察。使用开放编码和数据三角测量来分析数据。这项研究提出了两个主要贡献。(1) 开发一个模型,用于帮助UH的IS架构的构建。本研究开发的模型与TOGAF 9.2框架和Archi软件在构建HC-UFPE的IS架构方面具有实际应用。(2) 开发和交付HC-UFPE IS架构,以支持医院的ICT治理,通过EA工件,提供医院当前和未来ICT流程的整体视图,此外还确定差距、挑战和可行的解决方案,供决策考虑,以改善服务提供和ICT与其他医院领域的一致性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Toward an information systems architecture model for university hospitals: A case study in a Brazilian public hospital

The implementation of information systems (IS) architecture is a step in constructing enterprise architecture (EA) according to The Open Group Architecture Framework (TOGAF) and can introduce notable benefits in supporting the management and governance of information and communications technology (ICT) in organizations. However, the literature lacks models that support the construction of IS architectures in university hospitals (UHs). The Hospital das Clínicas of the Federal University of Pernambuco (HC-UFPE) is a large UH that confronts ICT misalignments of with other internal areas. In this context, this study investigates and proposes an IS architecture model for UHs through a case study conducted at HC-UFPE. The data collection methodology for constructing the IS architecture of this hospital was based on consultations with institutional documents, interviews with strategic stakeholders, and participant observations in the hospital's ICT sector. Open coding and data triangulation were used to analyze the data. This study presents two main contributions. (1) The development of a model used to assist in the construction of IS architecture for UHs. The model developed in this study has a practical application with the TOGAF 9.2 framework and Archi software for constructing an IS architecture for HC-UFPE. (2) The development and delivery of an HC-UFPE IS architecture to support the hospital's ICT governance, providing, through EA artifacts, a holistic view of the hospital's current and future ICT processes, in addition to the identification of gaps, challenges, and viable solutions to be considered for decision making to improve service delivery and ICT alignment with other hospital areas.

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来源期刊
CiteScore
3.60
自引率
15.40%
发文量
51
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