{"title":"问题不仅在于你做了什么,还在于你为什么这么做:归因在员工对不合理任务的情绪和行为反应中的作用","authors":"Zhen Wang, Fubin Jiang","doi":"10.1016/j.jvb.2023.103860","DOIUrl":null,"url":null,"abstract":"<div><p>Illegitimate tasks are tasks that violate the norms governing what an employee can reasonably be expected to do. Although extant research has demonstrated the link between illegitimate tasks and negative emotions, little is known about why illegitimate tasks are associated with various emotions and subsequent behaviors in employees. Building on the cognitive appraisal theory of emotion and the attributional perspective, we proposed two negative attributions for illegitimate tasks (i.e., negative competence attribution and negative relationship attribution) and examined how they are differentially associated with employees' emotions and behaviors when asked to perform illegitimate tasks. The results of Study 1 (a scenario-based experiment using 400 employees) and Study 2 (a three-wave survey of 519 employees), which were both conducted in China, show that when faced with illegitimate tasks that employees attribute to the insufficiency of their competence (i.e., negative competence attribution), they are more likely to experience shame, and when employees attribute being assigned illegitimate tasks to undesirable relationships with their leader and colleagues (i.e., negative relationship attribution), they are more likely to feel angry. Shame and anger are further related to employees' work and social withdrawal behavior, respectively. This study showcases the role of attribution in employee responses to illegitimate tasks and provides an attribution perspective on why illegitimate tasks are associated with various emotions and behaviors among employees.</p></div>","PeriodicalId":51344,"journal":{"name":"Journal of Vocational Behavior","volume":null,"pages":null},"PeriodicalIF":5.2000,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":"{\"title\":\"It is not only what you do, but why you do it: The role of attribution in employees' emotional and behavioral responses to illegitimate tasks\",\"authors\":\"Zhen Wang, Fubin Jiang\",\"doi\":\"10.1016/j.jvb.2023.103860\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<div><p>Illegitimate tasks are tasks that violate the norms governing what an employee can reasonably be expected to do. Although extant research has demonstrated the link between illegitimate tasks and negative emotions, little is known about why illegitimate tasks are associated with various emotions and subsequent behaviors in employees. Building on the cognitive appraisal theory of emotion and the attributional perspective, we proposed two negative attributions for illegitimate tasks (i.e., negative competence attribution and negative relationship attribution) and examined how they are differentially associated with employees' emotions and behaviors when asked to perform illegitimate tasks. The results of Study 1 (a scenario-based experiment using 400 employees) and Study 2 (a three-wave survey of 519 employees), which were both conducted in China, show that when faced with illegitimate tasks that employees attribute to the insufficiency of their competence (i.e., negative competence attribution), they are more likely to experience shame, and when employees attribute being assigned illegitimate tasks to undesirable relationships with their leader and colleagues (i.e., negative relationship attribution), they are more likely to feel angry. Shame and anger are further related to employees' work and social withdrawal behavior, respectively. This study showcases the role of attribution in employee responses to illegitimate tasks and provides an attribution perspective on why illegitimate tasks are associated with various emotions and behaviors among employees.</p></div>\",\"PeriodicalId\":51344,\"journal\":{\"name\":\"Journal of Vocational Behavior\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":5.2000,\"publicationDate\":\"2023-04-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Vocational Behavior\",\"FirstCategoryId\":\"102\",\"ListUrlMain\":\"https://www.sciencedirect.com/science/article/pii/S0001879123000209\",\"RegionNum\":1,\"RegionCategory\":\"心理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"PSYCHOLOGY, APPLIED\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Vocational Behavior","FirstCategoryId":"102","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0001879123000209","RegionNum":1,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"PSYCHOLOGY, APPLIED","Score":null,"Total":0}
It is not only what you do, but why you do it: The role of attribution in employees' emotional and behavioral responses to illegitimate tasks
Illegitimate tasks are tasks that violate the norms governing what an employee can reasonably be expected to do. Although extant research has demonstrated the link between illegitimate tasks and negative emotions, little is known about why illegitimate tasks are associated with various emotions and subsequent behaviors in employees. Building on the cognitive appraisal theory of emotion and the attributional perspective, we proposed two negative attributions for illegitimate tasks (i.e., negative competence attribution and negative relationship attribution) and examined how they are differentially associated with employees' emotions and behaviors when asked to perform illegitimate tasks. The results of Study 1 (a scenario-based experiment using 400 employees) and Study 2 (a three-wave survey of 519 employees), which were both conducted in China, show that when faced with illegitimate tasks that employees attribute to the insufficiency of their competence (i.e., negative competence attribution), they are more likely to experience shame, and when employees attribute being assigned illegitimate tasks to undesirable relationships with their leader and colleagues (i.e., negative relationship attribution), they are more likely to feel angry. Shame and anger are further related to employees' work and social withdrawal behavior, respectively. This study showcases the role of attribution in employee responses to illegitimate tasks and provides an attribution perspective on why illegitimate tasks are associated with various emotions and behaviors among employees.
期刊介绍:
The Journal of Vocational Behavior publishes original empirical and theoretical articles offering unique insights into the realms of career choice, career development, and work adjustment across the lifespan. These contributions are not only valuable for academic exploration but also find applications in counseling and career development programs across diverse sectors such as colleges, universities, business, industry, government, and the military.
The primary focus of the journal centers on individual decision-making regarding work and careers, prioritizing investigations into personal career choices rather than organizational or employer-level variables. Example topics encompass a broad range, from initial career choices (e.g., choice of major, initial work or organization selection, organizational attraction) to the development of a career, work transitions, work-family management, and attitudes within the workplace (such as work commitment, multiple role management, and turnover).