酒店英语术语的语境意义

Arny Irhani Asmin
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引用次数: 0

摘要

本文介绍了望加锡克拉罗酒店员工使用的英语术语的上下文含义。研究人员观察了一家酒店的三个部门;他们是客房部、前台和餐饮部。研究结果表明,酒店英语中使用的术语种类繁多;其中一些术语由于其语境意义而被归类为英语专用术语。此外,研究人员发现,几乎所有员工都能理解这些术语,即使他们的英语说得不流利。然而,对于新雇主和实习生来说,他们中的大多数人都有点苦恼,并表示他们不知道这些条款,因为他们的教育背景不是好客,而实习生表示,有些条款没有出现在他们的学校课本中。因此,对于特定用途英语从业者,尤其是酒店英语教师来说,理解和教授酒店行业中使用的特定英语术语的上下文含义至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Contextual Meanings of the English Terms Used in Hotel
This paper presents the contextual meanings of the English terms used by the staff in Claro Hotel Makassar. The researcher observed three departments in a hotel; they are Housekeeping, Front Office and Food & Beverage department. The result of the research shows that there are many types of the English terms used in hospitality; some of the terms are categorized as the English special terms due to its contextual meaning. Furthermore, the researcher found that almost all staffs understand the terms even though they do not speak English fluently. However, for the new employer and trainee, most of them are somewhat distressed and said they did not know the terms because their educational background is not hospitality and the trainee said that some of the terms are not in their school textbook. Thus, it is essential for the English for Specific Purposes practitioners and particularly for the teachers of English for Hotel to understand and teach the contextual meanings of the particular English terms used in the hotel industry.
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