高校员工个人绩效与离职意愿的多元中介模型实证研究

IF 3.3 Q2 BUSINESS
Muhammad Aftab, S. A. A. Bokhari, Murad Ali
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引用次数: 2

摘要

目的本研究旨在调查高等教育部门员工个人在组织公民身份和离职意向方面的表现行为。本研究试图检验两个潜在的顺序中介——工作满意度和员工敬业度——对员工工作嵌入性、组织公民行为和离职意向的影响。设计/方法论/方法本研究基于对大韩民国主要大学员工进行的调查。总共有213个有效的回答被用来分析这些假设。研究结果表明,工作嵌入性与组织公民行为之间的关系主要由工作满意度介导。然而,工作满意度在工作嵌入性与员工离职意愿之间的中介作用并不显著。与此相关,员工敬业度对工作嵌入性和组织公民行为具有显著的中介作用,但在工作嵌入性与员工离职意愿之间没有明显的中介作用。实际意义研究结果提供了指导,可以帮助组织提高员工的组织公民行为,降低他们的离职意愿,尤其是在教育部门。原创性/价值本研究有助于现有知识,即工作满意度和员工敬业度在工作嵌入性和组织公民行为之间的关系中扮演两个潜在的顺序中介角色。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An empirical study on individual performance and turnover intention among university employees: a multiple mediation model
PurposeThe purpose of this study is to investigate the behavior of individual employee's performance concerning their organizational citizenship and turnover intention in the higher education sector. This study attempts to examine the effects of two potential sequential mediators – job satisfaction and employee engagement – on employees' job embeddedness, organizational citizenship behavior, and turnover intention.Design/methodology/approachThis study is based on a survey conducted among the employees of major universities in the Republic of Korea. A total of 213 valid responses are used to analyze the hypotheses.FindingsThe results suggest that the relationship between job embeddedness and organizational citizenship behavior is significantly mediated by job satisfaction. However, the mediating role of job satisfaction on the link between job embeddedness and employees' intention to leave is not significant. Relatedly, employee engagement has a significant mediating effect on job embeddedness and organizational citizenship behavior but no demonstrable mediating effect between job embeddedness and employees' turnover intentions.Practical implicationsThe results provide guidance that can assist organizations in increasing their employees' organizational citizenship behavior and lowering their intentions to leave, particularly in the education sector.Originality/valueThis study contributes to existing knowledge regarding the roles that job satisfaction and employee engagement play as two potential sequential mediators in the relation between job embeddedness and organizational citizenship behavior.
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来源期刊
CiteScore
7.20
自引率
13.20%
发文量
69
期刊介绍: The Asia Pacific Journal of Business Administration (APJBA) publishes original research on: Business Strategy and Policy, Accounting and Board Governance, Marketing and People Management, and Operations and Supply Chain Management. The journal welcomes practical and skill-based submissions in these areas. There is particular interest in submissions regarding: Sustainable Business Practices, Quality Management Practices, Innovation and Creativity in Management, as well as Managing a Learning Organisation. The Asia Pacific region is full of collaborations between government, NGOs and private enterprise. Submissions are welcome which contribute to our understanding of partnerships and the cross-cultural issues. Research methods vary, and the journal is interested in the full diverse of qualitative (case and action research, etc) as well as quantitative survey studies and their recommendations. The APJBA seeks to become a forum for both established scholars and early career researchers in all aspects of management and business in the Asia-Pacific region. Emphasis is on rigour and relevance, on theory and practice, in a globalised scholarly environment.
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