{"title":"全球营销新见解的数据和方法论问题特刊:评论","authors":"Katrijn Gielens","doi":"10.1177/1069031X211029587","DOIUrl":null,"url":null,"abstract":"International marketing research has always been considered more complicated than domestic marketing research, as the collection of accurate and reliable data in international markets is an even more intricate and complex endeavor (Craig and Douglas 2005). Differences in language, culture, and stage of cultural development, on the one hand, and the chance of selection errors due to lack of sufficient and reliable information, on the other, make the use of standardized research approaches and methods difficult and often infeasible. In a complex global world, the call for more rigorous methods to analyze and interpret international data is nevertheless more necessary than ever. The four articles in this special issue address different gaps in the current toolbox available to international marketing researchers. Before elaborating on these four studies, I would first like to discuss a couple of evolutions in international marketing that make rigorous research in global marketing even more challenging and exciting now and in years to come. The explosive growth of world trade has unleashed an increased need for information about markets throughout the world. Interestingly, this need for information is typically examined from the perspective of large, corporate multinational enterprises. Nevertheless, the rise of global value chains and the digital transformation of the economy offer new opportunities to participate in the global economy for small and medium enterprises (SMEs), which until recently were underrepresented in international trade (Organisation for Economic Co-operation and Development 2021). The improved access to digital technologies substantially lowered SMEs’ barriers of entry into global markets. This evolution allows SMEs to internationalize at a fraction of the cost, making it easier to find customers abroad and take part in global trade and export. Paradoxically, in spite of this digital revolution enabling firms to find new export opportunities, collecting information about and benchmarking performance in foreign markets remains challenging for most SMEs. The lack of dedicated workforce and limited resources on the SME side typically reduce the extent of both external and internal knowledge that SMEs can rely on to assess and adjust their foreign operations. This is all the more difficult because, despite prior research on the measurement of export performance, no specific measurement frameworks have been attained. Moreover, both financial and nonfinancial elements play an important role, making it even harder to construct robust holistic metrics. Because smaller firms also face greater challenges in navigating foreign markets, getting better tools to track their performance in these markets is paramount in helping SMEs—and the many people they employ—take advantage of these opportunities in international markets and succeed in the long run. In addition to these challenges, companies face increasing cultural diversity of marketing operations as they expand abroad, making it all the more important for researchers to collect information on the changing lifestyle and consumption patterns across the world. Although global accessibility of information has improved substantively over the last decade, several issues remain. For one, with an ever-expanding pool of countries for which data become available, the question arises whether classic metrics need to be updated and revised. Given the increasing availability of information from typically underresearched regions and countries, the heterogeneity in the measures and metrics using this expanded pool of information requires further examination. For example, what are the implications for the measurement of cultural values and cultural distance, some of the most-used concepts in international marketing (Steenkamp 2001)? Traditionally, notions of culture are defined by geographical country. As these nation boundaries blur and change, deterritorialization of culture may follow (Hernàndez i Martı́ 2006). This raises the following questions: To what extent do cultural value and distance metrics based on the Hofstede (1980) or Schwarz (1999) dimensions need to be revised? Moreover, how should we interpret changes in cultural values over time based on these Hofstede or Schwarz metrics? 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Interestingly, this need for information is typically examined from the perspective of large, corporate multinational enterprises. Nevertheless, the rise of global value chains and the digital transformation of the economy offer new opportunities to participate in the global economy for small and medium enterprises (SMEs), which until recently were underrepresented in international trade (Organisation for Economic Co-operation and Development 2021). The improved access to digital technologies substantially lowered SMEs’ barriers of entry into global markets. This evolution allows SMEs to internationalize at a fraction of the cost, making it easier to find customers abroad and take part in global trade and export. Paradoxically, in spite of this digital revolution enabling firms to find new export opportunities, collecting information about and benchmarking performance in foreign markets remains challenging for most SMEs. The lack of dedicated workforce and limited resources on the SME side typically reduce the extent of both external and internal knowledge that SMEs can rely on to assess and adjust their foreign operations. This is all the more difficult because, despite prior research on the measurement of export performance, no specific measurement frameworks have been attained. Moreover, both financial and nonfinancial elements play an important role, making it even harder to construct robust holistic metrics. Because smaller firms also face greater challenges in navigating foreign markets, getting better tools to track their performance in these markets is paramount in helping SMEs—and the many people they employ—take advantage of these opportunities in international markets and succeed in the long run. In addition to these challenges, companies face increasing cultural diversity of marketing operations as they expand abroad, making it all the more important for researchers to collect information on the changing lifestyle and consumption patterns across the world. Although global accessibility of information has improved substantively over the last decade, several issues remain. For one, with an ever-expanding pool of countries for which data become available, the question arises whether classic metrics need to be updated and revised. Given the increasing availability of information from typically underresearched regions and countries, the heterogeneity in the measures and metrics using this expanded pool of information requires further examination. For example, what are the implications for the measurement of cultural values and cultural distance, some of the most-used concepts in international marketing (Steenkamp 2001)? 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引用次数: 3
摘要
国际营销研究一直被认为比国内营销研究更复杂,因为在国际市场上收集准确可靠的数据是一项更加复杂和复杂的工作(Craig和Douglas,2005)。一方面,语言、文化和文化发展阶段的差异,以及由于缺乏足够和可靠的信息而出现选择错误的机会,另一方面,使标准化研究方法和方法的使用变得困难,而且往往不可行。然而,在一个复杂的全球世界中,要求采用更严格的方法来分析和解释国际数据比以往任何时候都更加必要。本期特刊中的四篇文章解决了国际营销研究人员现有工具箱中的不同缺口。在阐述这四项研究之前,我首先想讨论一下国际营销的一些演变,这些演变使全球营销的严格研究在现在和未来几年变得更加具有挑战性和令人兴奋。世界贸易的爆炸性增长释放了对世界各地市场信息的日益需求。有趣的是,这种对信息的需求通常是从大型跨国企业的角度来考察的。尽管如此,全球价值链的兴起和经济的数字化转型为中小企业参与全球经济提供了新的机会,直到最近,中小企业在国际贸易中的代表性还很低(经济合作与发展组织,2021年)。数字技术的普及大大降低了中小企业进入全球市场的障碍。这种发展使中小企业能够以很小的成本实现国际化,从而更容易在国外找到客户并参与全球贸易和出口。矛盾的是,尽管这场数字革命使企业能够找到新的出口机会,但对大多数中小企业来说,收集有关外国市场的信息并制定业绩基准仍然是一项挑战。中小企业方面缺乏专门的劳动力和有限的资源,通常会降低中小企业评估和调整其海外业务所依赖的外部和内部知识的程度。这就更加困难了,因为尽管之前对出口业绩的衡量进行了研究,但还没有建立具体的衡量框架。此外,金融和非金融因素都发挥着重要作用,这使得构建稳健的整体指标变得更加困难。由于小公司在开拓外国市场方面也面临着更大的挑战,因此,获得更好的工具来跟踪它们在这些市场的表现,对于帮助中小企业——以及它们雇佣的许多人——利用这些国际市场的机会并取得长期成功至关重要。除了这些挑战之外,随着公司向海外扩张,营销运营的文化多样性也在增加,这使得研究人员收集有关世界各地不断变化的生活方式和消费模式的信息变得更加重要。尽管全球信息可及性在过去十年中有了实质性改善,但仍存在一些问题。首先,随着可获得数据的国家数量不断增加,是否需要更新和修订经典指标就成了问题。鉴于来自通常研究不足的地区和国家的信息越来越多,使用这一扩大的信息库的衡量标准和指标的异质性需要进一步研究。例如,国际营销中最常用的一些概念对文化价值观和文化距离的测量有什么影响(Steenkamp 2001)?传统上,文化的概念是由地理国家来定义的。随着这些国家边界的模糊和变化,文化的非三元化可能随之而来(Hernàndez i Martı́2006)。这就提出了以下问题:基于Hofstede(1980)或Schwarz(1999)维度的文化价值和距离指标需要在多大程度上进行修订?此外,我们应该如何根据这些Hofstede或Schwarz指标来解释文化价值观随时间的变化?这些指标的变化是否真正反映了文化价值观的演变,或者这些演变是
Special issue on Data and Methodological Issues for New Insights in Global Marketing: A Commentary
International marketing research has always been considered more complicated than domestic marketing research, as the collection of accurate and reliable data in international markets is an even more intricate and complex endeavor (Craig and Douglas 2005). Differences in language, culture, and stage of cultural development, on the one hand, and the chance of selection errors due to lack of sufficient and reliable information, on the other, make the use of standardized research approaches and methods difficult and often infeasible. In a complex global world, the call for more rigorous methods to analyze and interpret international data is nevertheless more necessary than ever. The four articles in this special issue address different gaps in the current toolbox available to international marketing researchers. Before elaborating on these four studies, I would first like to discuss a couple of evolutions in international marketing that make rigorous research in global marketing even more challenging and exciting now and in years to come. The explosive growth of world trade has unleashed an increased need for information about markets throughout the world. Interestingly, this need for information is typically examined from the perspective of large, corporate multinational enterprises. Nevertheless, the rise of global value chains and the digital transformation of the economy offer new opportunities to participate in the global economy for small and medium enterprises (SMEs), which until recently were underrepresented in international trade (Organisation for Economic Co-operation and Development 2021). The improved access to digital technologies substantially lowered SMEs’ barriers of entry into global markets. This evolution allows SMEs to internationalize at a fraction of the cost, making it easier to find customers abroad and take part in global trade and export. Paradoxically, in spite of this digital revolution enabling firms to find new export opportunities, collecting information about and benchmarking performance in foreign markets remains challenging for most SMEs. The lack of dedicated workforce and limited resources on the SME side typically reduce the extent of both external and internal knowledge that SMEs can rely on to assess and adjust their foreign operations. This is all the more difficult because, despite prior research on the measurement of export performance, no specific measurement frameworks have been attained. Moreover, both financial and nonfinancial elements play an important role, making it even harder to construct robust holistic metrics. Because smaller firms also face greater challenges in navigating foreign markets, getting better tools to track their performance in these markets is paramount in helping SMEs—and the many people they employ—take advantage of these opportunities in international markets and succeed in the long run. In addition to these challenges, companies face increasing cultural diversity of marketing operations as they expand abroad, making it all the more important for researchers to collect information on the changing lifestyle and consumption patterns across the world. Although global accessibility of information has improved substantively over the last decade, several issues remain. For one, with an ever-expanding pool of countries for which data become available, the question arises whether classic metrics need to be updated and revised. Given the increasing availability of information from typically underresearched regions and countries, the heterogeneity in the measures and metrics using this expanded pool of information requires further examination. For example, what are the implications for the measurement of cultural values and cultural distance, some of the most-used concepts in international marketing (Steenkamp 2001)? Traditionally, notions of culture are defined by geographical country. As these nation boundaries blur and change, deterritorialization of culture may follow (Hernàndez i Martı́ 2006). This raises the following questions: To what extent do cultural value and distance metrics based on the Hofstede (1980) or Schwarz (1999) dimensions need to be revised? Moreover, how should we interpret changes in cultural values over time based on these Hofstede or Schwarz metrics? Do changes in these metrics truly reflect evolutions in cultural values, or are these evolutions an artefact of the increased
期刊介绍:
As the globalization of markets continues at a rapid pace, business practitioners and educators alike face the challenge of staying current with the developments. Marketing managers require a source of new information and insights on international business events. International marketing educators require a forum for disseminating their thoughts and research findings. Journal of International Marketing(JIM) is an international, peer-reviewed journal dedicated to advancing international marketing practice, research, and theory. Contributions addressing any aspect of international marketing management are published each quarter.