可以从社交媒体上确定目的地图片吗?Twitter话题标签研究

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM
Rajesh Nautiyal, J. Albrecht, A. Carr
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引用次数: 4

摘要

Twitter标签在创建目的地图片中的作用研究不足,对其在目的地宣传中的作用了解有限。本文基于对2009-2019年十年间相关推文的分析,考察了印度里希凯什的目的地形象。将居民、国内和国际推特用户(关于印度里希凯什)的标签与相关地区旅游组织(RTO:Uttarakhand Tourism)推广的里希凯什图片进行比较,以确定和分析目的地图片推广中的任何相似或差异。研究结果表明,“瑜伽”和“恒河”是与里希凯什相关的最突出的图像。然而,RTO在推广Rishikesh方面的努力也集中在以冒险为特色的标签上。印度推特用户也使用这张冒险图片,而当地居民和国际推特用户不太可能使用那么多与冒险相关的标签。然而,尽管居民、印度和国际推特用户使用了几乎相似的自然景观相关标签,但RTO使用这些标签的方式并不实际。研究结果强调了在通过推特推广目的地图片时,所选体验和人际标签的重要性和潜力,从而最大限度地发挥了通过该平台进行目的地营销的潜力。最后,基于本文的研究结果,还提出了一种目的地推广的标签策略,以集中曝光和提高搜索能力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Can destination image be ascertained from social media? An examination of Twitter hashtags
The role of Twitter hashtags in creating destination images is under-researched, and there is limited understanding of their usefulness in destination promotion. This paper examines the destination image of Rishikesh, India, based on an analysis of relevant tweets during the decade 2009–2019. The hashtags of resident, domestic and international Twitter users (about Rishikesh, India) were compared with the images of Rishikesh promoted by the relevant Regional Tourism Organisation (RTO: Uttarakhand Tourism) to identify and analyse any similarities or differences in the destination image promotion. The findings suggest that ‘yoga’ and ‘Ganges’ were the most prominent images associated with Rishikesh. However, the efforts of the RTO regarding promoting Rishikesh also focus on hashtags featuring adventure. This adventure image is also used by Indian Twitter users, whereas the residents and international Twitter users were less likely to use adventure-related hashtags that much. However, though residents, Indian and international Twitter users used almost similar natural landscape-related hashtags, RTO uses them unsubstantially. The results emphasise the importance of, and potential for, selected experiential and interpersonal hashtags when promoting destination images via Twitter, thus maximising the potential for destination marketing through this platform. At last, a hashtag strategy for destination promotion is also proposed based on the findings of this paper for focused exposure and increased searchability.
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来源期刊
Tourism and Hospitality Research
Tourism and Hospitality Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.40
自引率
8.60%
发文量
63
期刊介绍: Tourism and Hospitality Research is firmly established as a leading and authoritative, peer-reviewed journal for tourism and hospitality researchers and professionals. Tourism and Hospitality Research covers: • Hospitality and tourism operations • Marketing and consumer behaviour • HR management • Social Media and Marketing • Technology • Planning and development • Policy • Performance and financial management • Strategic implications • Environmental aspects • Forecasting and prediction • Revenue management • Impact assessment and mitigation • Globalisation • Research methodologies • Leisure and culture • Risk Management • Change Management
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