Enabling the Creative Performance of Indian IT Employees Through Their Voice: The Mediating Role of Psychosocial Prosperity

ABSTRACT Organizations largely depend on their employees’ creativity to attain a competitive advantage. Drawing on Ability-Motivation-Opportunity (AMO) theory, this study examines whether employees’ voice behavior (promotive and prohibitive) can be harnessed to improve their creative performance. By exploring the mediating role of psychosocial prosperity and moderating effects of employees’ perception of their influence at work and their feelings of alienation, this study offers a unique model that enhances the literature on voice and creativity. Data collected from 285 Information Technology professionals in India reveals that both forms of voice lead to creative performance, and psychosocial prosperity mediates this positive relationship. This finding offers different insight for scholars as much of the voice literature expects prohibitive voice to yield negative results for the employee because of its associated risks. Also, employees’ perceived influence at work strengthens the positive effect of promotive voice on psychosocial prosperity, while alienation weakens the relationship between psychosocial prosperity and creativity performance. The study concludes by discussing the implications, limitations, and directions for future researchers. 摘要 组织依赖其员工的创造力来取得竞争优势。基于能力-动机-机会理论，本研究调查了鼓励员工建言行为是否可以促进其创造力。本文特别探索了心理社会繁荣的中介角色和员工对其在工作中影响力的认知和被排斥感觉的调节作用。作者搜集在印度工作的285名IT职业工作者的数据，发现促进性建言和抑制性建言均能提高员工的创造力，而且使心理社会繁荣中介了建言和创造力之间的关系。这些结果与以往发现抑制性建言对员工的负面效果不同，显示了正面效果。此外，员工感知到的自己对工作的影响力增进了其促进性建言对于心理社会繁荣的感知，而被排斥感弱化了员工心理社会繁荣感与创造力之间的关系。