设计更道德、更成功的默认推动的选项:审查和建议

IF 5.1 Q1 PSYCHOLOGY, APPLIED
D. Lemken
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引用次数: 3

摘要

一方面,默认的轻推被证明对行为有强烈的影响。另一方面,提出了一些消费者自主权和福利问题,阻碍了公共政策的应用。轻推的成功和道德问题在很大程度上取决于默认的设计。我们确定了对伦理和助推成功维度至关重要的六个分类特征。我们回顾了默认的助推文献(N = 61),并回顾了伦理研究,以评估有关分类学的两个维度。在设计默认值时,选择架构师不可避免地要做出有关特征的决策。其中,研究结果显示了三个主要发现。(1)初始选择结构经常造成福利损失,阻碍消费者自主。强制主动选择可以缓解这两个问题。(2)经验证据表明,透明违约与不透明违约的效果相似。(3)选择框架与选择结构默认相结合会导致更大的助推成功,并倾向于涉及反思决策模式。选择架构师可以权衡成功与合法性,但设计变化也可能使一方受益而不损害另一方。我们将进一步讨论选择架构师的选项,以使默认值合法化。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Options to design more ethical and still successful default nudges: a review and recommendations
On the one hand, default nudges are proven to strongly influence behavior. On the other hand, a number of consumer autonomy and welfare concerns have been raised that hinder public policy applications. Both nudge success and ethical concerns depend heavily on the design of defaults. We identify six taxonomic characteristics that matter to the ethical and the nudge success dimension. We review the default nudge literature (N = 61) and review ethical studies to assess both dimensions concerning the taxonomy. When designing a default, a choice architect inevitably makes a decision concerning the characteristics. Among others, the results show three main findings. (1) The initial choice architecture regularly imposes welfare losses and impedes consumer autonomy. Forced active choosing can mitigate both issues. (2) Empirical evidence suggests that transparent defaults are similarly effective as the non-transparent counterparts. (3) The framing of the choice in combination with a choice structuring default leads to greater nudge success and tends to involve the reflective decision-making patterns. Choice architects can trade-off nudge success for legitimacy but a design change may also benefit one without harming the other. We discuss further options of choice architects to legitimize a default.
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来源期刊
CiteScore
7.90
自引率
2.00%
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