步行、坐购物车还是坐童车:儿童对超市购物的影响

Vitor Koki da Costa Nogami, Olga Maria Coutinho Pépece, Juliana Medeiros, Andres Rodriguez Veloso
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引用次数: 0

摘要

本文的目的是分析当他们和孩子在超市时,购物车策略如何影响家庭的购买过程。这篇文献综述既涉及超市零售业的演变,也涉及儿童对超市家庭决策的影响。我们进行了两项研究,第一项(定性)包括在一家超市进行的12次观察和7次访谈,第二项(定量)包括在同一连锁超市的四家商店进行的调查,样本为298个家庭。研究结果表明,主要有以下发现:(a)父母更喜欢孩子坐在购物车里,(b)孩子更喜欢坐在童车里,因为那里有有趣的购物体验;(c)当孩子走路时,他们与超市里的产品互动更多,因此,超市里的家庭支出比计划的要多。本文有以下贡献。该论文对儿童在真实环境中的行为有了更深入的了解,为零售经理提供了关于商店动态的见解。此外,我们还为零售经理提供如何部署有潜力带来卓越收入的购物车战略的建议。最后,我们的研究结果表明,在某些零售情况下,部署某些购物车策略可以为商店带来更多的安全性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
On foot, in the shopping cart or in the buggy: the influence of children on supermarket shopping
The paper goal is to analyze how the shopping cart strategy can influence the family’s buying process when they are with children in supermarket. The literature review addresses both the evolution of supermarket retailing and children's influence on family’s decision-making at supermarket. We conduct two researches, first (qualitative) included 12 observations and 7 interviews at one supermarket store, second (quantitative) consisted of a survey at four stores of same supermarket chain with sample of 298 families. The results indicate there mainly findings, (a) parents prefer when children are in shopping cart, (b) children prefer to go in the buggy as there is a funny shopping experience, and (c) when children are walking, they interact more with the products in the supermarket, consequently, its family spend more than had planned. This paper has the following contributions. The paper offers a deeper understanding of how children behave in real settings, providing insights to retail managers on the dynamics of the store. In addition, we offer suggestions to retail managers on how to deploy a cart strategy that has potential to bring superior revenues. Lastly, our findings suggest that in some retail situation, the deployment of certain cart strategies can bring more security to the store.
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