{"title":"人工智能在人力资源管理中的影响:马来西亚背景下的定性研究","authors":"Rani Angammah Sithambaram, Farzana Parveen Tajudeen","doi":"10.1111/1744-7941.12356","DOIUrl":null,"url":null,"abstract":"<p>This study examines the usage and impact of artificial intelligence (AI) in HRM among 12 companies located in Malaysia. In-depth interviews were conducted with the companies' representatives. Thematic analysis was applied to analyze the data. Results showed that AI in HRM was mainly used for recruitment, talent management, HR shared service operations, learning and development, reporting and analytics and self-service assistance. The results also disclosed that AI usage in HRM could generate operational, managerial, strategic, organizational, informational and compliance benefits for companies. The outcome of this study offers a better understanding of the usage and impact of AI-based software in HRM, hence the better implementation of AI in HRM. Companies in Malaysia can then make better AI investment decisions.</p>","PeriodicalId":51582,"journal":{"name":"Asia Pacific Journal of Human Resources","volume":null,"pages":null},"PeriodicalIF":3.9000,"publicationDate":"2022-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":"{\"title\":\"Impact of artificial intelligence in human resource management: a qualitative study in the Malaysian context\",\"authors\":\"Rani Angammah Sithambaram, Farzana Parveen Tajudeen\",\"doi\":\"10.1111/1744-7941.12356\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>This study examines the usage and impact of artificial intelligence (AI) in HRM among 12 companies located in Malaysia. In-depth interviews were conducted with the companies' representatives. Thematic analysis was applied to analyze the data. Results showed that AI in HRM was mainly used for recruitment, talent management, HR shared service operations, learning and development, reporting and analytics and self-service assistance. The results also disclosed that AI usage in HRM could generate operational, managerial, strategic, organizational, informational and compliance benefits for companies. The outcome of this study offers a better understanding of the usage and impact of AI-based software in HRM, hence the better implementation of AI in HRM. Companies in Malaysia can then make better AI investment decisions.</p>\",\"PeriodicalId\":51582,\"journal\":{\"name\":\"Asia Pacific Journal of Human Resources\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":3.9000,\"publicationDate\":\"2022-10-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"4\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Asia Pacific Journal of Human Resources\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1111/1744-7941.12356\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"INDUSTRIAL RELATIONS & LABOR\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Asia Pacific Journal of Human Resources","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/1744-7941.12356","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INDUSTRIAL RELATIONS & LABOR","Score":null,"Total":0}
Impact of artificial intelligence in human resource management: a qualitative study in the Malaysian context
This study examines the usage and impact of artificial intelligence (AI) in HRM among 12 companies located in Malaysia. In-depth interviews were conducted with the companies' representatives. Thematic analysis was applied to analyze the data. Results showed that AI in HRM was mainly used for recruitment, talent management, HR shared service operations, learning and development, reporting and analytics and self-service assistance. The results also disclosed that AI usage in HRM could generate operational, managerial, strategic, organizational, informational and compliance benefits for companies. The outcome of this study offers a better understanding of the usage and impact of AI-based software in HRM, hence the better implementation of AI in HRM. Companies in Malaysia can then make better AI investment decisions.
期刊介绍:
The Asia Pacific Journal of Human Resources adheres to a rigorous double-blind reviewing policy in which the identity of both the reviewer and author are always concealed from both parties. Asia Pacific Journal of Human Resources is an applied, peer-reviewed journal which aims to communicate the development and practice of the field of human resources within the Asia Pacific region. The journal publishes the results of research, theoretical and conceptual developments, and examples of current practice. The overall aim is to increase the understanding of the management of human resource in an organisational setting.