人工智能在人力资源管理中的影响：马来西亚背景下的定性研究

IF 3.9 3区管理学 Q1 INDUSTRIAL RELATIONS & LABOR

Asia Pacific Journal of Human Resources Pub Date : 2022-10-02 DOI:10.1111/1744-7941.12356

Rani Angammah Sithambaram, Farzana Parveen Tajudeen

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引用次数: 4

摘要

本研究考察了位于马来西亚的12家公司在人力资源管理中人工智能(AI)的使用和影响。我们对这些公司的代表进行了深入的采访。采用主题分析法对数据进行分析。结果显示，人力资源管理中的人工智能主要用于招聘、人才管理、人力资源共享服务运营、学习与发展、报告与分析以及自助协助。研究结果还表明，人工智能在人力资源管理中的应用可以为公司带来运营、管理、战略、组织、信息和合规方面的好处。本研究的结果更好地理解了人工智能软件在人力资源管理中的使用和影响，从而更好地在人力资源管理中实施人工智能。马来西亚的公司可以做出更好的人工智能投资决策。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Impact of artificial intelligence in human resource management: a qualitative study in the Malaysian context

This study examines the usage and impact of artificial intelligence (AI) in HRM among 12 companies located in Malaysia. In-depth interviews were conducted with the companies' representatives. Thematic analysis was applied to analyze the data. Results showed that AI in HRM was mainly used for recruitment, talent management, HR shared service operations, learning and development, reporting and analytics and self-service assistance. The results also disclosed that AI usage in HRM could generate operational, managerial, strategic, organizational, informational and compliance benefits for companies. The outcome of this study offers a better understanding of the usage and impact of AI-based software in HRM, hence the better implementation of AI in HRM. Companies in Malaysia can then make better AI investment decisions.

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来源期刊

Asia Pacific Journal of Human Resources Multiple-

CiteScore

7.20

自引率

9.40%

发文量

期刊介绍： The Asia Pacific Journal of Human Resources adheres to a rigorous double-blind reviewing policy in which the identity of both the reviewer and author are always concealed from both parties. Asia Pacific Journal of Human Resources is an applied, peer-reviewed journal which aims to communicate the development and practice of the field of human resources within the Asia Pacific region. The journal publishes the results of research, theoretical and conceptual developments, and examples of current practice. The overall aim is to increase the understanding of the management of human resource in an organisational setting.